Complaint Review: Blue Haven Pools - Daytona/orlando Florida

Thanks for the report from Richardson, Texas.. I am in the process of hiring a builder for my first pool. I have already met a salesman from Blue Haven and not much to my surprise considering the long list of complaints about this company, the salesman came across very vague, incompetent, and lacking integrity. He continued to mislead me from one subject to another. He surely did a good job projecting the ill image the company has got itself into judging by the flood of complaints from coast to coast. I will not hire this company based on my own first hand experience with the salesman along with all other frightening complaints I am reading here on this forum. I am so glad that I have found this website just in time.

Sorry to read about your experience. I was really close to hiring blue haven pools. After reading your report i will not be hiring blue haven pools, in orlando.

POOL IS STILL MESS I DUG UP ONE END OF POOL WHERE PLUMBING IS COMING UP CROOKED AND FOUND THEY DUMPED CONSTRUCTION DEBRIS ON PLUMBING PIPES.THEY NEVER CAME BACK TO GRADE THE RUTS IN MY YARD OR MY 85 YEAR OLD NEIGHBORS YARD EVEN AFTER I GOT A SIGNED LETTER FROM THE OWNER OF BLUE HAVEN POOLS MIKE FRATRIK. MY NEIGHBOR HADE TO PAY 37.00 FOR DIRT TO FILL IN RUTS, MY WIFE SPREAD IT OUT AND I PUT SOD ON IT. ALSO THE SALESMAN TOLD ME THAT THEY WOULD ONLY TEAR UP ABOUT 100.00 WORTH OF SOD IT COST ME 750.00. I HAD TO HAVE THE ELICTRIC WORKED ON TWO TIMES. VALVES ON PUMP DOES NOT WORK RIGHT PAID TO HAVE PUMP ON A POURED SLAB THEY PUT IT ON SOME KIND OF FOAM PAD AND NOW FILTER IS LEANING OVER POOL IS IN THE WRONG PLACE AND WHEN I TOLD THEM THIS THEY THOUGHT IS WAS FUNNY. PAID FOR A FOOTER AROUND DECK SO I COULD ADD A SCREEN LATER THEY DID NO PUT IN FOOTER BUT CHARGED ME FOR IT. POOL HAS BOOT PRINTS IN THE BOTTOM OF IT THEY HAD A MAN FROM BLUE HAVEN COME OUT AND LOOK AT BOOT PRINTS AND HE TOLD ME AND MY WIFE THAT IF IT WAS HIS POOL HE WOULD NOT LIVE WITH BOOT PRINTS,BUT THEY THINK I SHOULD. THE DECK IS A MESS IT'S CROOKED AND HAS WAVES IN IT. WHEN THE MAN FROM BLUE HAVEN WAS HERE HE SAID THE CELL ON THE SALT SYSTEM WAS WRONG AND IT STILL IS. I HAVE A NEIGHBOR THAT HAD A POOL PUT IN THEY CAME OVER TO CHECK MY POOL OUT TO SEE IF BLUE HAVEN DONE A GOOD JOB, THEY LEFT SHAKING THERE HEADS AT THIS MESS BLUE HAVEN DID NOT BUILD THERE POOL. ALSO I KNOW OF A PERSON THAT WORKS FOR BLUE HAVEN POOLS OF DAYTONA/ORLANDO AND HE TOLD ONE OF HIS NEIGHBORS BLUE HAVEN WOULD NOT BUILD A POOL FOR HIM BECAUSE HE WANTED TO STAY FRIENDS WITH HIM.THIS SHOULD TELL YOU SOMETHING. GO TO LOCAL6.COM CLICK ON PROBLEM SOLVER LINK BLUE HAVEN POOLS HAS TOLD ME THEY ARE NOT GOING TO FIX ANY OF THESE PROBLEMS LOCAL 6 THOUGHT THIS WAS VERY INTERESTING.

POOL IS STILL MESS I DUG UP ONE END OF POOL WHERE PLUMBING IS COMING UP CROOKED AND FOUND THEY DUMPED CONSTRUCTION DEBRIS ON PLUMBING PIPES.THEY NEVER CAME BACK TO GRADE THE RUTS IN MY YARD OR MY 85 YEAR OLD NEIGHBORS YARD EVEN AFTER I GOT A SIGNED LETTER FROM THE OWNER OF BLUE HAVEN POOLS MIKE FRATRIK. MY NEIGHBOR HADE TO PAY 37.00 FOR DIRT TO FILL IN RUTS, MY WIFE SPREAD IT OUT AND I PUT SOD ON IT. ALSO THE SALESMAN TOLD ME THAT THEY WOULD ONLY TEAR UP ABOUT 100.00 WORTH OF SOD IT COST ME 750.00. I HAD TO HAVE THE ELICTRIC WORKED ON TWO TIMES. VALVES ON PUMP DOES NOT WORK RIGHT PAID TO HAVE PUMP ON A POURED SLAB THEY PUT IT ON SOME KIND OF FOAM PAD AND NOW FILTER IS LEANING OVER POOL IS IN THE WRONG PLACE AND WHEN I TOLD THEM THIS THEY THOUGHT IS WAS FUNNY. PAID FOR A FOOTER AROUND DECK SO I COULD ADD A SCREEN LATER THEY DID NO PUT IN FOOTER BUT CHARGED ME FOR IT. POOL HAS BOOT PRINTS IN THE BOTTOM OF IT THEY HAD A MAN FROM BLUE HAVEN COME OUT AND LOOK AT BOOT PRINTS AND HE TOLD ME AND MY WIFE THAT IF IT WAS HIS POOL HE WOULD NOT LIVE WITH BOOT PRINTS,BUT THEY THINK I SHOULD. THE DECK IS A MESS IT'S CROOKED AND HAS WAVES IN IT. WHEN THE MAN FROM BLUE HAVEN WAS HERE HE SAID THE CELL ON THE SALT SYSTEM WAS WRONG AND IT STILL IS. I HAVE A NEIGHBOR THAT HAD A POOL PUT IN THEY CAME OVER TO CHECK MY POOL OUT TO SEE IF BLUE HAVEN DONE A GOOD JOB, THEY LEFT SHAKING THERE HEADS AT THIS MESS BLUE HAVEN DID NOT BUILD THERE POOL. ALSO I KNOW OF A PERSON THAT WORKS FOR BLUE HAVEN POOLS OF DAYTONA/ORLANDO AND HE TOLD ONE OF HIS NEIGHBORS BLUE HAVEN WOULD NOT BUILD A POOL FOR HIM BECAUSE HE WANTED TO STAY FRIENDS WITH HIM.THIS SHOULD TELL YOU SOMETHING. GO TO LOCAL6.COM CLICK ON PROBLEM SOLVER LINK BLUE HAVEN POOLS HAS TOLD ME THEY ARE NOT GOING TO FIX ANY OF THESE PROBLEMS LOCAL 6 THOUGHT THIS WAS VERY INTERESTING.

POOL IS STILL MESS I DUG UP ONE END OF POOL WHERE PLUMBING IS COMING UP CROOKED AND FOUND THEY DUMPED CONSTRUCTION DEBRIS ON PLUMBING PIPES.THEY NEVER CAME BACK TO GRADE THE RUTS IN MY YARD OR MY 85 YEAR OLD NEIGHBORS YARD EVEN AFTER I GOT A SIGNED LETTER FROM THE OWNER OF BLUE HAVEN POOLS MIKE FRATRIK. MY NEIGHBOR HADE TO PAY 37.00 FOR DIRT TO FILL IN RUTS, MY WIFE SPREAD IT OUT AND I PUT SOD ON IT. ALSO THE SALESMAN TOLD ME THAT THEY WOULD ONLY TEAR UP ABOUT 100.00 WORTH OF SOD IT COST ME 750.00. I HAD TO HAVE THE ELICTRIC WORKED ON TWO TIMES. VALVES ON PUMP DOES NOT WORK RIGHT PAID TO HAVE PUMP ON A POURED SLAB THEY PUT IT ON SOME KIND OF FOAM PAD AND NOW FILTER IS LEANING OVER POOL IS IN THE WRONG PLACE AND WHEN I TOLD THEM THIS THEY THOUGHT IS WAS FUNNY. PAID FOR A FOOTER AROUND DECK SO I COULD ADD A SCREEN LATER THEY DID NO PUT IN FOOTER BUT CHARGED ME FOR IT. POOL HAS BOOT PRINTS IN THE BOTTOM OF IT THEY HAD A MAN FROM BLUE HAVEN COME OUT AND LOOK AT BOOT PRINTS AND HE TOLD ME AND MY WIFE THAT IF IT WAS HIS POOL HE WOULD NOT LIVE WITH BOOT PRINTS,BUT THEY THINK I SHOULD. THE DECK IS A MESS IT'S CROOKED AND HAS WAVES IN IT. WHEN THE MAN FROM BLUE HAVEN WAS HERE HE SAID THE CELL ON THE SALT SYSTEM WAS WRONG AND IT STILL IS. I HAVE A NEIGHBOR THAT HAD A POOL PUT IN THEY CAME OVER TO CHECK MY POOL OUT TO SEE IF BLUE HAVEN DONE A GOOD JOB, THEY LEFT SHAKING THERE HEADS AT THIS MESS BLUE HAVEN DID NOT BUILD THERE POOL. ALSO I KNOW OF A PERSON THAT WORKS FOR BLUE HAVEN POOLS OF DAYTONA/ORLANDO AND HE TOLD ONE OF HIS NEIGHBORS BLUE HAVEN WOULD NOT BUILD A POOL FOR HIM BECAUSE HE WANTED TO STAY FRIENDS WITH HIM.THIS SHOULD TELL YOU SOMETHING. GO TO LOCAL6.COM CLICK ON PROBLEM SOLVER LINK BLUE HAVEN POOLS HAS TOLD ME THEY ARE NOT GOING TO FIX ANY OF THESE PROBLEMS LOCAL 6 THOUGHT THIS WAS VERY INTERESTING.