Pavel
Falls Church,#2Consumer Comment
Fri, March 23, 2007
After reading Anita's report re; BoConcept @ Georgetown and specifically about the Store Manager (Tim), I must add. Store Manager (Tim): Jan 2007, Store under-priced the Quattro Sectional on the floor by $400, when made aware of the price discrepancy on the quote vs. the price displayed on the show floor, Tim became very rude, and demanded that the purchase be completed by the end of the day or he won't honor the price. He made us feel like we were thieves and like we were at fault. At the end we walked away from placing an order which would have amounted to about $10,000 between the two of us. The poor salesgirl tried so hard and we would have gladly given her our business, but we didn't want Tim to benefit in any way. Tim is a terrible manager; his rudeness and outright nastiness to customers has been echoed by several people I talked to who were previously interested in BoConcept furniture, in addition to the current and former employees of BoConcept in Georgetown and at Tysons. I would recommend escalating your issue to the corporate offices immediately as you will not get a fair resolution to your issue from Tim. Washington DC