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  • Report:  #1453259

Complaint Review: Boat N Rv Supercenter - Rockwood tn

Reported By:
steve - oak ridge, United States
Submitted:
Updated:

Boat N Rv Supercenter
2475 Westal Rd Rockwood, 37854 tn, United States
Web:
N/A
Categories:
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I hope This Helps You Make An Informed Decision! Boat N RV, Rockwood Tn. Purchased April 2018 a 2017 Layton They Lied saying it had a Factory Warranty. (we told them several times that was the only reason for buying new) Why is it a MANAGER SPECIAL? Told me the Owner decided not to carry that line anymore. By a sales person who worked there for over 7 years? Signed the paper work to purchase. Then found out the manufacture went out of business 2016 Advertised Pictures on the web site didn't match trailer. They removed the dinette, Tv, Slide molding, replaced the stereo and cut the wires instead of using (later date)a wiring harness. Offered us a FREE 1 yr bumper to bumper Warranty. We opted to purchase a 5 yr extended warranty. Out of the first 74 days of owning the trailer BOAT N RV had it for 31 DAYS for service! All work was denied Warranty coverage. So much for bumper to bumper guarantee! Went to put Maxairll vent covers on and discovered a section of the roof was rotted. Roof coverage denied. looking at between 12 to 15 thousand dollars for repairs. Knoxville Rv deal estimate. Went to cancel the warranty and found out we paid for the whole 6 years. So we didn't received the 1 year paid for by Boat n Rv and the 5 year extended by us. Will not respond to emails, phone calls, or letters There is a lot more but you get the idea.



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