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  • Report:  #255028

Complaint Review: Bob Frensley Chrylser Jeep - Madison Tennessee

Reported By:
- Hendersonville, Tennessee,
Submitted:
Updated:

Bob Frensley Chrylser Jeep
2210 N. Gallatin Road Madison, 37115 Tennessee, U.S.A.
Phone:
615-859-0000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I leased a 2006 Jeep Commander from Bob Frensley on 1-9-2006. I was given credit for my trade-in of $12,500. I was also given a $2,000 rebate. I agreed to $444.59 payments for 39 months. I will have paid $17,337 to the bank for my lease, plus the trade-in credit of $14,500, plus the rebate of $2,000 which equals a total of $31,837 that I have paid for a jeep that only cost $44,870.

I now discover that I would still owe the bank $24,403 even after paying almost $32,000 on $44,870. My residual should be about $13,000. $44,870

-31,837 equals $13,033 not $24,403

The reason why I still owe $24,403 instead of the $13,000 I should owe is because Bob Frensley Jeep charged outrageous fees and taxes to keep the trade-in credit for their company and thought if they tacked the balance onto the end of the deal in the residual value that I would never know it. They thought I would just turn in the car and lease another car.

What they did not know is that I had always planned to purchase the car at the end and that is why I put so much money down on the lease. The salesman, Charles Dalton told me I would only owe about $12,000 at the end and it would be easier to buy at that time. I also found out that he either quit or was fired the next day after my deal was done.

When I called Bob Frensley, I spoke to a quality control person who would not help. Then I spoke to Chad Cunningham who would not help. I have left messages for Bob Frensley and no return phone calls. I want my trade-in value back in the form of cash, $12,500 because I cannot retrieve my car that they stole and sold.

Kenneth

Hendersonville, Tennessee

U.S.A.


3 Updates & Rebuttals

Thomas

Anderson,
South Carolina,
U.S.A.
Leasing a car is usually a bad idea because most people do NOT understand their real lease costs...

#2Consumer Comment

Sun, June 17, 2007

It sounds like you got burned pretty good, here. 1. I would suggest that you buy a TI BA2 Plus and learn to use it. This business analyst calculator is easy to learn & is $35 at Wal*Mart. 2. If you WERE planning on buying the vehicle at the end of the lease, why didn't you simply buy it OUTRIGHT? Then, if you needed to, you could shop for the best NEW car loan interest rate BEFORE you ever committed yourself- a better bargaining position for you. 3. Now you have a balloon note that you must either pay off or (re)finance on a USED vehicle, and then the banks will KNOW you 'need' money. Funny thing is, banks give better deals to people who do NOT need to borrow money.


Thomas

Anderson,
South Carolina,
U.S.A.
Leasing a car is usually a bad idea because most people do NOT understand their real lease costs...

#3Consumer Comment

Sun, June 17, 2007

It sounds like you got burned pretty good, here. 1. I would suggest that you buy a TI BA2 Plus and learn to use it. This business analyst calculator is easy to learn & is $35 at Wal*Mart. 2. If you WERE planning on buying the vehicle at the end of the lease, why didn't you simply buy it OUTRIGHT? Then, if you needed to, you could shop for the best NEW car loan interest rate BEFORE you ever committed yourself- a better bargaining position for you. 3. Now you have a balloon note that you must either pay off or (re)finance on a USED vehicle, and then the banks will KNOW you 'need' money. Funny thing is, banks give better deals to people who do NOT need to borrow money.


Thomas

Anderson,
South Carolina,
U.S.A.
Leasing a car is usually a bad idea because most people do NOT understand their real lease costs...

#4Consumer Comment

Sun, June 17, 2007

It sounds like you got burned pretty good, here. 1. I would suggest that you buy a TI BA2 Plus and learn to use it. This business analyst calculator is easy to learn & is $35 at Wal*Mart. 2. If you WERE planning on buying the vehicle at the end of the lease, why didn't you simply buy it OUTRIGHT? Then, if you needed to, you could shop for the best NEW car loan interest rate BEFORE you ever committed yourself- a better bargaining position for you. 3. Now you have a balloon note that you must either pay off or (re)finance on a USED vehicle, and then the banks will KNOW you 'need' money. Funny thing is, banks give better deals to people who do NOT need to borrow money.

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