- Report: #1471200
Complaint Review: Bob's Discount Furniture - Latham NY
Reported By:
Steve -
Saratoga Springs, NY, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bob's Discount Furniture
800 New Loudon Road Latham, 12110 NY, United States
Phone:
860-4741000
Web:
https://www.mybobs.com/stores/new-york/latham
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bob's Discount Furniture Terrible product, worse service Latham NY
We bought a recliner on December 29, 2017, and was delivered on January 5, 2018. It broke in early February and, after 15 phone calls, it was fixed in March. It broke again in July, and was fixed. It broke again on December 28, 2018, but it took until January 4 to be fixed for a third time.
It then broke 36 hours later for a FOURTH time, and when I called about it, I was told I would receive an email in three days. When I didn't get the email on the fourth day, I called again and was told we are now told we are out of warranty.
This has been the worst experience I have ever had with a vendor. If you are thinking of purchasing from Bob's, RUN AWAY -- FAST.
