1, Report:
#1512737
Posted Date:
May 26 2022
Guardian Protection Products Bob's Discount Furniture Do not fall for Bob's Discount Furnitures recommendation to buy warranty through Guardian Protection Products! Hickory NC
I purchased furniture at Bob's Discount Furniture. The slick salesman convinced me into buying the warranty which was not cheap. The salesman told me that ALL accidents are covered with the warranty. He never mentioned that the warranty is actually through an outside company called ...
Entity
Categories: Warranty
2, Report:
#1506600
Posted Date:
Apr 01 2021
Bob's Discount Furniture LLC Delivered wine cabinet with defective door. The furniture piece is discontinued. Only offered a discount on the piece. Offered no refund on extended warranty after learning item replacement and parts discontinued by manufacturer. Manchester, CT
On January 9, 2021, I ordered approximately $3,790 worth of dining room and living room furniture from the Bob’s Discount Store in Wilmington, DE. I recently moved and delivery was scattered between February 27th and April 2nd. I received the first wave of merchandise on Febru...
Entity
Categories: Furniture
3, Report:
#1501914
Posted Date:
Nov 14 2020
Bob's Discount Furniture Horrible customer service and poor quality furniture Nationwide
Avoid Bobs furniture
I purchased a Tremont bedroom set from Bobs which included a bed , Mattress & Foundation , Two night stands and dresser after making the purchase I was told the soonest delivery date was three weeks from the date of purchase , Two days before delivery I was cal...
Entity
Categories: furniture
4, Report:
#1501222
Posted Date:
Oct 23 2020
Bob's Discount Furniture Useless extended warranty St louis Missouri
One month after the manufacturer warrenty expired, my sleeper sofa bed broke. I called to use the warranty and because it wasnt an accident, since I dont know why it would not fold in anymore, they said it wasnt covered. Unbelievable. If i had told them my son put a toy down in it...
Entity
Categories: Home Furniture, furniture protection plan
6, Report:
#1473657
Posted Date:
Feb 16 2019
Bob's Discount Furniture Goof Proof Refused to Fix or Replace Broken Furniture; Dishonored Warranty and Accident Protection Plan Manchester Connecticut
I bought a recliner from Bob's Discount Funiture in approximately 2012. Since that time, Bob's replaced it once when it broke, and, when it broke a second time, refused to replace it or, ultimately, fix it. A recliner's mechanism and frame should not break twice in seven...
Entity
Categories: furniture, furniture protection plan
7, Report:
#1471200
Posted Date:
Jan 10 2019
Bob's Discount Furniture Terrible product, worse service Latham NY
We bought a recliner on December 29, 2017, and was delivered on January 5, 2018. It broke in early February and, after 15 phone calls, it was fixed in March. It broke again in July, and was fixed. It broke again on December 28, 2018, but it took until January 4 to ...
Entity
Categories: merchant services
8, Report:
#1468407
Posted Date:
Nov 29 2018
Bob's Discount Furniture Bob's, Bob's Furniture Took my money, sold me a protection plan, did a thorough investigation without observing damage and denied my claim Reading Pennsylvania
We purchased a sleeper sofa living room set from Bob's Furniture around February of 2016 (I can provide dates if needed). When purchased, the salesman lied to us telling us that the set was a very durable set for cats in particular knowing that that was what we wanted to hear ...
Entity
Categories: Furniture, furniture protection plan
9, Report:
#1468368
Posted Date:
Nov 29 2018
Bob's Discount Furniture West Springfield Customer service Dispatch Sales Lied about sale and delivery West Springfield Massachusetts
I purchased a sofa from them and paid$49.99 for delivery and set up. I set a delivery date and time with dispatch. When no one came our called after waiting 3 hours I called them. They said they had truck trouble and promised to deliver it the next day before noon. Again no phone ca...
Entity
Categories: Sales tactics
10, Report:
#1467661
Posted Date:
Nov 18 2018
Bob's Discount Furniture I bought a mattress with adjustable frame and bedding for $1,420.84. I became allergic to it, went to 5 doctors got a letter that states it is contact dermatitis. They picked it up I signed the I pad. Now they offered me $300.00+ plus said they didn't authorize the frame or Goof Proof bedding to be picked up by their men and I should have taken pictures of the removal. They ride to force me to take the money offered for the bed. West Springfield Massachusetts
I bought a full bed from Bob's Discount Furnature in West Springfield Ma. I went with a medium firmness #5 However when I trided to sleep on it my feet went off the end of the bed when ajusted up to sitting. I called and said it was also Cold and hard. So, they upgraded the mattre...
Entity
Categories: Mattress, Mattress Stores
11, Report:
#1464635
Posted Date:
Oct 16 2018
Bob's Discount Furniture Horrible Buying Experience Internet
My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire bedroom set. Th...
Entity
Categories: Furniture, Furniture & Furnishings, Furniture Manufactures, furniture
12, Report:
#1454058
Posted Date:
Jul 30 2018
Bob's Discount Furniture Cancelled web order within minutes, still charged my card, won't credit my card 7 days later. Internet
Ordered a couch on 7/23. Received a phone call within minutes saying that the couch was out of stock and the order had been cancelled, but my debit card was charged anyway. They then transferred me to the local Bob's Discount Furniture store for me to tell them my VISA number so it ...
Entity
Categories: Online Retailer, refusing to credit me
14, Report:
#1405871
Posted Date:
Oct 12 2017
Bob's Discount Furniture Long history of ripping people off West Springfield Massachusetts
Let me say, I have been buying from Bob's for a long time, and I don't know why I keep going back! I bought my daughter's bed there maybe 15 years ago, and they forgot to add the headboard to the order. By the time I got the order off layaway, the bedroom set was discontinued and we...
Entity
Categories: Furniture & Furnishings
15, Report:
#1378637
Posted Date:
Jun 16 2017
Bob's Discount Furniture Refuse to refund or exchange, Couch came defective. New York Internet
I have been trying to return or exchange a couch that I purchased in November 2015 since the Month I bought the item. I bought the Charisma Sectional, for about $1000 including the tax, warranty, etc. It is extremely uncomfortable and came with 3 cushions that did not fit the couch ...
Entity
Categories: Furniture & Furnishings
16, Report:
#1367311
Posted Date:
Apr 12 2017
Bob's Discount Furniture Goof Proof Warranty with Guardian Leather Recliner Tear Orland Park Illinois
My husband and I purchased a new leather recliner furniture set on September 30, 2016. My husband was sitting on the recliner and his keys that were hooked to his pants caught on the recliner near the left side of where your leg would raise and caused a tear. At that time I noti...
Entity
Categories: Furniture & Furnishings
17, Report:
#1362542
Posted Date:
Mar 18 2017
Bob's Discount Furniture Deceptive business practices Nationwide
After purchasing a sectional almost two months ago, paying in full for the piece of furniture, to only them be informed that the wedge piece was not available untill March 4. My wife and I are informed March 3 , after receiving confirmation texts and emails that the wedge piece wo...
Entity
Categories: Furniture & Furnishings
18, Report:
#1357012
Posted Date:
Feb 19 2017
Acceptance Now Harassment, disrespectful, more money than owed Orange Connecticut
Good day, I am writing to receive some support and to get this issue resolved. I have purchased furniture from Bob's Discount Furniture back I. July 2015. Since I have never missed a payment late at times yes. I have received calls from Acceptance Now everyday on my job, on my cellp...
Entity
Categories: Loans
19, Report:
#1338085
Posted Date:
Nov 14 2016
Guardian Protection Products Scamming Their Customers One Denied Warranty At A Time! Crooks! Hickory North Carolina
Purchased a warranty for a recliner sofa and Guardian Protection Products refused to honor the warranty or even inspect the damaged furniture. Purchased a Laredo Reclining Sofa (Article # 400774) on 01/01/12 from Bobs discount furniture, for a cost of $599.00 and the Goof Proof Warr...
Entity
Categories: Furniture & Furnishings
20, Report:
#1334119
Posted Date:
Oct 20 2016
Bobs discount furniture mybobs Scum bag Bobs discount furniture failed to meet expectations. Paid for extended warranty and goof proof protection. When 5 legs broke off of 2 pieces of furniture a technician came out and told me it was defective manufacturing. He also told me I would hear from Bobs in a couple days. After 2 weeks I called Bob's back. They told me no ma'am it won't be covered technician reported furniture not deemed a manufacturer defect. WTF? Really? BS? I'd like to talk to the little puke that came to my house and talk to him again face to face. Seabrook New Hampshire
Scum bag Bob's discount furniture refuses to repair manufacturers defective furniture. I had 5 legs break off of 2 pieces of furniture. I had a technition come out and look at it. He said this is definitally a manufaturing defect. If we dont have extra legs hanging around th...
Entity
Categories: Advertising / Deceptive
21, Report:
#1332945
Posted Date:
Oct 13 2016
Farrance Appraisal Free Financing? Hah! Manchester Connecticut
Financed through Bob's Discount Furniture with Wells Fargo. Furniture was delivered in August. I have called the Corporate office and Brookfield store to obtain where, how, when and how much I should pay for the furniture. It's now the middle of October and I still haven't rec...
Entity
Categories: Furniture & Furnishings
22, Report:
#1328140
Posted Date:
Sep 14 2016
Bobs discount furniture Not honoring factory defective products Lindenhurst Nationwide
I lost my whole house in Sandy after I rebuilt 3 years ago I would have a house full of furniture from Bob's Discount Furniture in Farmingdale. 3 years later I am having problems with the furniture and the electric fireplace comma the sectional I bought when I recline the recliner i...
Entity
Categories: Furniture & Furnishings
23, Report:
#1310659
Posted Date:
Jun 10 2016
Bob's Discount Furniture Bob's Discount Furniture -- cheap products and they don't honor their insurance Nationwide
I purchased a reclining sofa from Bob's, along with the 5-year protection plan.
The back of the sofa broke and is about a foot lower than the rest of the sofa. But they claim it is not a manufacturer defect (how could a sofa break like that if it was any quality at all?) and that...
Entity
Categories: Bait-and-Switch
24, Report:
#1293539
Posted Date:
Mar 14 2016
Bob's Discount Furniture Manchester NH furniture, customer service, bed, repair, adjustable, Bobs, discount Manchester New Hampshire
In 2009, I purchased a king-size “Bob-opedic” (memory foam) “Powerbob” adjustable bed with split mattress and frames. In 2011, my bed broke mechanically and my warranty covered a replacement bed. Now, in mid-February of this year, my bed started to smell like smoke. Others i...
Entity
Categories: Furniture & Furnishings
25, Report:
#1271065
Posted Date:
Nov 30 2015
Bob's Discount Furniture Do NOT purchase anything at Bob's Discount Furniture, especially their insurance, Goof Proof Totowa New Jersey
I purchase a bedroom set and insurance, Goof Proof in 2012 from the Totowa, NJ store. Four months after I purchased it, the bed broke. They sent out a guy to repair it. He not only didn't use a long enough slat, he used two pieces that fit together like a jigsaw puzzle & nailed ...
Entity
Categories: Miscellaneous Companies