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  • Report:  #129912

Complaint Review: Boehm-Ritter Nexiderm - Napa California

Reported By:
- Winfield, Illinois,
Submitted:
Updated:

Boehm-Ritter Nexiderm
nexiderm.com Napa, California, U.S.A.
Phone:
888-758-7444
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I responded to an e-mail Nexiderm advertisement thinking that I could try their product and cancel my membership shortly after receiving the product if I did not want to pay $89.95 each month to continue the membership. I received the product after paying shipping and handeling thinking that this product was free for me to try. After trying the product I decided that I did not want to continue using it so I called within days of receiving it to cancel my membership.

Just recently I received my credit card bill and a charge of $89.95 was on the statement -- I was mad. So I called the company to say that I had cancelled any new orders sometime ago, so I should not be charged $89.95. They refused to resend the charge because they said that their advertising says that the product I received was to have been returned in 10 days if I didn't want to continue the membership.

I was furious! I went to the web site now and, yes, it does say this now, but did it say this in December when I requested the product? Even if it did, the printing is microscopic!

Ewan

Winfield, Illinois
U.S.A.


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