Complaint Review: Bolshaya Dogue De Bordeaux Breeders - Hamilton New Jersey

 

"Total Misrepresentation" of a Dog from David and Sherry Henderson  "Bolshaya Bordeaux!"

David and Sherry are nothing but MONEY HUNGRY LIERS !!!  they didn't lie about one thing, they lied about EVERYTHING!

we  inquired about a 7 month old Dogue De Bordeaux (SHOW PROSPECT)   Crate Trained  and ( He's in our home), whatever that means  for $3,000.

I first talked on the phone, and by email to Sherry, on April 19th. 2016, in BOTH  first email and phone conversation, we talked about showing him, his quality and how Sherry had already started handling him,  and I expressed how we wanted to show him and that we were experienced !

in that first email we sent, it was a little about ourselves, it had pictures of  our current dogs, it also had several pictures of  some of our dogs,  we had either bred and or owned, and shown, and our showing experience, over the years, also  occasionally showing a  breeder friends dogs, and looking forward to showing him , especially since we hadn't shown for awhile so would be nice! There was NO doubt, they knew we wanted to Show!

 

we both agreed  we would pay half, and at that point, we would have him shipped, so we payed  $2,150.  a little more than half, including $500. for shipping...The balance due  at a later date, when, balance was  paid,  at that time, we would receive his A.K.C. Papers...(We would of been More than happy to pay his agreed Balance, if they would of sent us a Show Prospect/ A Dog we thought we were buying)........

THEY said he's a  Show quality, He is Not Show quality.........,

He does Not have a Show Temperament, either,  if you try and stack him, or work with him, the more you try, or to check his bite, the more he shrinks,,,

he's very insecure, if anything is different, during the day, depending on what it is, maybe we were gone for abit, or anything out of the ordinary, not ruitine, he is stressed, and refuses to eat, we put chicken on their food, everyday, he's a puppy, he should especially want to eat!  chicken or not!  but depending on how stressed he is, is weither he will eat or not, we have tried EVERYTHING, leaving his food down, picking up after 20 minutes, trying to feed him in different rooms, leaving one of our other dogs out in the same room , so he thinks they might eat it, I have tried EVERYTHING on his food to try and get him to eat, I've become a Slave at trying to get him to eat!  sometimes he will, sometimes not, it's very stressful worrying if he will eat or not....

They said he is crate trained, he definetly is NOT ,  not only is he Not,  he  can't handle being in a crate! he PANICS, He starts DESPERATLY Panting, , Drooling, he starts digging, and  he Barks!  we have tried really short time in the crate, I have stayed up until 2 am so he wouldn't have to be in there so long, you can literally count on him barking at 5 am ! EVERY, SINGLE MORNING !

 (we don't mind at all if we have to crate train a dog, but this is Totally different)   There are times when a crate is Absolutly  nessesary! (IMO) for travel, for their safety, motel or visiting somewhere/ someone, OR you just want and need to use one! so if we want to go somewhere, or  have to go somewhere for a few days, (occasionally), (which has been mentioned, even before money sent!!) what are we supposed to do now? we can't possibly take him to anyone's house, now we have to pay for Boarding?   how well would an insecure dog do at a Boarding kennel? with all the barking dogs and with everything that goes on there? He would NEVER eat!  it's stressful enough for a dog with a secure temperament! 

THEY worded it great!  They said, "he's in our home"!  what does this mean exactly? because it does not mean he's house Broken!  we have to watch him really good!  we do NOT like to leave our dogs out when where not home, or at night, so where does this leave us? it's starting to get really Hot outside! 

We don't mind house breaking and training our dogs at all!  but when we get a dog, we would like it when someone is HONEST with us! so WE can make our Own Decisions , and have the OPTION, weither  or not, he would work out in our home or not! and if it's what were looking for, not to be LIED to, or led to believe,  he's house broken, Show Quality,  AND EVERYTHING Else! .... but that would mean, having to be honest! no money that way!

 

May 23rd. a letter sent also....

 -------- Original Message --------

 Subject: RE: Joey

 From: "E 

 Date: Sun, May 29, 2016 11:02 am

 To: bolshayabordeaux

 bolshayabordeaux

 

 we thought, and were told,  we were buying a show prospect,

 with a secure temperament, we were not sent, what we were

 told, we were buying, so why on earth, would we put out

 anymore money? we have already paid and spent,  $2,150. that

 should totally be understandable, why were are not putting

 out / throwing  away a dime more! you clearly don't

 care, or stand by your dogs, we want, and deserve our money

 back , and then we will send joey back, preferably, as soon

 as possible.....I can't even believe, you ask about more

 money, just like we thought and said,  the only thing you

 care about, or ask about is the money, certainly not about

 making this right....Please let us know when you will be

 sending our money back, so we can make arrangements to send

 Joey back....

(he admits right here, (below) he is NOT show quality, same email he claims he is!)

On Wed, 6/1/16,bolshayabordeax <wrote:

 Subject: RE: Joey

 To: "E "

 Date: Wednesday, June 1, 2016, 1:56 PM

 you most certainly were

 provided a show prospect, with a secure temperament. had you

 not agreed to purchase him the puppy would have been in the

 show ring on a number of occasions already. what you did

 with the puppy when you received him is beyond

 our control. seems to me that your biggest complaint is not

 that (he does not meet the show prospect quality) but that he     

 is interested in human contact which it sounds like you are

 not interested in providing.

 the biggest reason you would

 send the remainder of the money is because that

 was the agreement and the remainder of the money is due and

 owing. 

 you are just plain ridiculous

 to suggest we do not stand by our dogs when the fact is you

 do not stand by your word. your suggestion that we send you

 a refund prior to sending him back and having him checked by

 our vet is ridiculous.

  as

 far as your statement that we" clearly don't

 care" I would label that also

 ridiculous.  we care a great deal and we

 are extremely concerned that we did not do a better job in

 identifying inexperienced disingenuous

 buyers.

 New Jersey Law is very clear

 in this matter, should a problem arise with a pet purchase,

 the buyer is required to present the animal for examination

 by the sellers vet.   New Jersey Law is very clear

 very clear regarding non-payment of the agreed upon purchase

 price. i would prefer if you do not allow this to escalate

 to a court matter.

Monday, June 6, 2016 9:05 PM

 Mark as Unread

From: "E " To: bolshayabordeaux >

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David and Sherry,

the Only people that made a bad decision, was us, for trusting you! and you telling us, we were buying a show quality dog!, " temperament and conformation"!  is a "Show Prospect"  a puppy that has "Correct" Conformation and Correct temperament" "at the time of sale", it's both!  we were told, we were getting a show quality dog, and we did not get one!  and  Sherry had also said, she had already started him in handling classes.....also, please don't put it off on us, his insecure temperament!  there is no way, his temperament changed, and if it did? as your saying, then he does not have a secure temperament! it should not change from going to a new home....I have said, over and over, how much we are trying, and he's with us constantly,  so please, don't act like were not trying, or we don't want to spend time with him, and blame us for his insecurities...

OUR  biggest complaints are everything! as I mentioned! we want to show, and want breeding quality, and we would never breed him to pass on his faults and temperament, Or "WE" would not want to show him....we obviously have different opinions, on what is show quality, and what is not, you said you would be showing him now, if he was there......we NEVER would have bought him, or put out ANY money, on him and shipping costs, if we knew all of this, also, we should have been told of his faults, and given the option, if we still wanted to buy him or not...so basically you were not honest with us on any of his faults, and led us to believe he was show quality..

.this is WRONG, and we should not be expected to just live with it! and out all of our money! $2,150 ......it's also really upsetting because he is very sweet, and lovable , and now he has to go to another home , which is NOT our fault either! and your threatening to sue us???  now that's what's Ridiculous! we want our money back, everything we have spent, send money for his shipping costs, OR just, money for health cert. and we can send him c.o.d,,,,,,and we will take him to the vet and get his health cert. and send him back, meanwhile were taking care of your dog and feeding him...let us know , it's all extremely upsetting  and we want our money back, PLEASE, we never should of sent it to begin with, there's not just one thing/ fault, there's multiple,,,,what does Jersey law say about selling a dog under misrepresentation?

"your extremely concerned that you didn't do a better job identifying  inexperienced buyers? " now that's funny! your just mad because were "not" inexperienced, or gullible ! are most people?  were far from it!  also, were extremely upset and concerned, because we didn't do a better job identifying a reputable breeder!

(you even admitted, he is not show quality when you said this in your reply!)

 seems to me that your biggest complaint is not

 that he does not meet the show prospect quality but that he

 is interested in human contact which it sounds like you are

 not interested in providing.

( there shouldn't even be a biggest complaint! "there shouldn't be any complaint" the whole things extremely upsetting!  we were not sold, what we were told, we were getting! and it doesn't matter if it's one thing, or the other thing, or both)  who knows, maybe were wrong? maybe he's top show quality!

 

have you really looked at his conformation?  before you sell him as a show dog, he has Severe/ Disqualifying faults! 

(ALSO) if a dog is Not correct, he will Not have Correct/good movement!  he paddles, especially his right leg, that's really turned out,  he total throws it out when he moves!

(NOT Undershot )   the head is the most characteristic of the breed, so most important!  the Breed standard clearly says (Undershot ), the undershot condition, being a characteristic of the breed!  (read jaws on breed standard)  (Disqualifying Fault) "  in fact,  it's a  slight overbite!,"

(leg/foot) Incorrect front, especially the right leg/ foot, turns out, fiddle front/ east west  , ( Disqualifying fault)...

(tail), .his tail does not hang down straight, Deviated tail, (Disqualification)

(Facial Region)  stop, muzzle,  Jaws, teeth, lips, not correct,   fig  1, 2, 3,4 and 5

(UNDER HEADS)

fig, 3   incorrect , insufficient, nonexistent , projection of lower jaw ( same as not undershot)  (Disqualifying)

fig 4  incorrect, the nose should not be almost parallel to the superior line of the skull  (Disqualifying)

( Lack of head type ) ( flat headed)  Disqualifying

Breed Standard    http://www.cornerstoneddb.com/standard.html

 

 

( what we  expect is, HONESTY, no matter from who, or where dogs are advertised!) ((NOTICE THEIR REPLY BELOW))

--------------------------------------------

On Tue, 6/7/16, bolshayabordeaux wrote:

 Subject: RE: Joey

 To: "E "

 Date: Tuesday, June 7, 2016, 8:46 AM

 please

 don't forget that you bought a dog on

 PuppyFinder

*****************************************************************

On Thu, 6/9/16, bolshaya wrote:

 Subject: RE: Joey

 To: "E "

 Date: Thursday, June 9, 2016, 2:15 PM

 you

 continue to prove that you are a deadbeat and intended all

 along to betray our trust when you asked that we allow you

 to make a partial payment and send the remainder at a later

 date. a date which has long since past.

 send the dog back to us and we will happily

 return the partial payment you made to us for the

 puppy

RE: Joey

Friday, June 10, 2016 1:29 AM

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From: "E " To: bolshayabordeaux>

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and you continue to think were STUPID!

you lied to us on the quality , or should I say, lack of quality , of the dog, now were supposed to trust that your going to return our money, we are already out $2,150, ! you think were going to give him back without you returning our money first?  you have already admitted he is NOT show quality, and basically that's what happened since we trusted you and we bought him on puppyfind, so why are you pissed off at us??? because were just not  stupid and ignorant  and happily accepting  a pet? and wanting our money back,?  if you would have been honest in the beginning , we wouldn't be in this position right now!  and even after everything, your still asking about paying the balance?  and you continue to prove, it's all about the money! we would be happy to pay the balance, if you had sent us the show prospect you promised! obviously it was all about the money and you were just hoping we would just go along with getting ripped off....after all,  we did just buy him on puppyfind, I'm sure not everyone on there is dishonest...we would like our money back so hopefully we can get an actual show prospect from someone honest! it would be the FULL $2,150. , because we wouldn't have spent a dime, if we had known he was a pet, if we would of wanted a pet, we could of gotton one Alot cheaper than that, plus certainly wouldn't of had it shipped! ....

 

--------------------------------------------

On Fri, 6/17/16, bolshayabordeaux> wrote:

 Subject: RE: Joey Pictures

 To: "E "

 Date: Friday, June 17, 2016, 2:44 PM

 First

 per your email dated April 19th you wanted a pet.  He

 was never advertised as a show dog.  A Bordeaux

 will grow and change until he is 3 years old.  We do

 not offer refunds on a dog 2 months

 

RE: Joey Pictures

Friday, June 17, 2016 7:27 PM

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From: E " To: "bolshayabordeaux>

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OMG, yes we did say we wanted to show! also, Sherry told me she had started his show training, also you said in text messages you were glad we wanted to show him!! (honest people would of said, he's not show quality! )

plus, you also posted on my timeline ((HE WAS GOING TO CALIFORNIA TO BE A STAR!)) just because i didnt  let it post, doesn't mean it's not still there! you knew we were planning on showing him! his bite was NEVER a good bite! he has Many faults!  he has faults that are NEVER going to get better! not to mention, he's Neurotic!  and you know that!  the ONLY reason it's  been two months, is  because you wont take him back!   you misrepresented him!!! so it doesn't matter how long it's been, he NEVER  should of xxxxxxxxxxx been sent here to begin with!!!  excuses after excuses, it's been 2 months, send him here first, that was just the other day btw, when you said that, 2  days later, now it's been 2 months, now you think were going to believe by 3 years old he can get better, LMFAO!  here's a show dog, but don't show him until he's 3, then he'll be correct! ( HE'S A PET) it's been 2 months because of ALL your EXCUSES and refusing to make it right! you are NOT  a Reputable kennel! you STOLE OUR MONEY AND WE WANT IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  pictures are worth a thousand words, and even when it's staring you in the face, your still saying he's a show dog! enough of all of the bulls***, your not making this right?  you TOTALLY xxxxxxxxxxxx us over!

 

On Thu, 6/23/16, Bolshaya> wrote:

 Subject: RE: Joey Pictures

 To: "E "

 Date: Thursday, June 23, 2016, 2:06 PM

     

       ____________________________ From: E  

 Sent: Thursday, June 23, 2016 4:31 PM

  Subject: RE: Joey Pictures

  To:  Bolshaya

 

 

  since we haven't heard from you, you clearly have no

  intention on making this good, and refunding our money! and

  were sure you never did!, just causing more stress and

  giving us the run around and making excuses! just because

  you block me from facebook, , doesn't mean ANYTHING! it

  certainly doesn't mean were going to forget you stole

  our money and misrepresented the dog you sold us!  let us

  know today, or will have to decide how were going to

 proceed

  with this matter!

 On Thu, 6/23/16, Bolshaya  wrote:

  Subject: RE: Joey Pictures

  To: "E "

  Date: Thursday, June 23, 2016, 2:06 PM

 

 

          We

  never said we were returning your money.  There is

  nothing physically wrong with that dog.  Again, the

 dog

  was not misrepresented.  You never inquired about a

  show dog you said a pet.  We should have know better

  when you sent 4 emails back to back.  You still owe us

  money.  I never heard of a heartless person who wants

  to return a dog because they don't like him after 2

  months.  You can send the dog.

 

  Get Outlook for iOS

(you mean because we had questions and was excited about getting, what you said, was a show quality dog?)

(YOU)  had him for 3 months, then sent him to us!)  who's heartless? if YOU would of sent him to a pet home in the first place, he wouldn't be having to go to another home!  YOUR FAULT!

 

 On Mon, Jun 27, 2016

 at 10:51 AM -0400, "E "

 wrote:

 

 apparently, New Jersey has a Lemon Law and Misrepresentation

 Law ............. 

https://www.animallaw.info/statute/nj-pet-sales-pet-purchase-protection-act

 

--------------------------------------------

On Mon, 6/27/16, Bolshaya > wrote:

 Subject: RE: Joey Pictures

 To: "E "

 Date: Monday, June 27, 2016, 8:56 AM

 You

 didn't receive a lemon.  You received a healthy pet

 with a certificate of health.  He was not

 misrepresented.

 Get Outlook for iOS

(NOW he's a  healthy pet! )

 

RE: Joey Pictures

Monday, June 27, 2016 1:40 PM

 Mark as Unread

From: "E " To: "Bolshaya" >

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(Sorry, that was April 23rd. at 8:26 am)

he was DEFINETLY misrepresented! he is NOT show quality and you said he was! and he does NOT have a show temperament! , or even a secure one!!  and AGAIN your calling him a pet "NOW", and NOT show quality!  and you said he was show quality!! we did NOT want a pet! we wanted to SHOW and possibly wanted to  breed!, as we said! we thought, we were buying a SHOW dog! and we were told we were!!!  you knew that's what we wanted!  we were hoping we can get this resolved, before  we make any complaint ( S), or it goes any/even farther, we haven't made any,, as of yet...., at this point, you have said, you have no plan on giving us a refund of money spent, so that's the only thing we have to go on, if you change your mind, please let us know as soon as possible, we have been trying to get this resolved, and get  a refund for to long! and you have only been giving us the run around!  if we don't hear from you, you obviously don't care , or  don't care about complaints or anything else...

(2) TEXT MESSAGES FROM APRIL 23 rd. AT 8:am from Davids phone  ( RIGHT BEFORE WE SENT MONEY)

((You are getting a first class puppy. He will be a champion. I hand picked him for myself and we have already started him))

Sent via the Samsung Galaxy Note® 4, an AT&T 4G LTE smartphone

 

((I have just boxed myself into a position of having too many dogs and we now realize, as much as we would like too we can not keep them all! I am happy to hear you plan to show him))

Sent via the Samsung Galaxy Note® 4, an AT&T 4G LTE smartphone

 

On Tue, 6/28/16, Bolshaya> wrote:

 Subject: RE: Joey Pictures

 To: "E "

 Date: Tuesday, June 28, 2016, 9:56 AM

 Per

 your email from April you wanted a pet.

 Get Outlook for iOS

 

RE: Joey Pictures

Tuesday, June 28, 2016 3:30 PM

 Mark as Unread

From: "E " To: "Bolshaya" >

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that's not true! not only once,but TWICE! in the first/inquiry email I said, it would be nice to show again! and we wanted to show him!  plus mentioned when talking to Sherry on the phone ( that same day ) about wanting to show, and about his quality, and she said she had already even started handling with him! you also said that in that text message the same thing!  I also asked again in an email, about his quality, "before" he came here!  and before we sent money,  trying to confirm his quality! and also asked for pictures of his tail , since it was not in the pictures, WHICH SHE SAID SHE WOULD SEND PICTURES, WHICH YOU NEVER TOLD US ABOUT, OR SENT PICTURES!!! ( why would I have asked that if not interested in showing? ) YOU knew we wanted to show! THERE WAS ABSOLUTLY, NO WAY, YOU DID'NT KNOW WE WANTED TO SHOW!  and you led us to believe he was show quality! you sent 2 texts saying he was show quality!! "before" we sent the money! same DAY we sent the money! ( if we hadn't been talking about showing him and his quality, then why were you mentioning us showing him? even going as far as to say, HE WOULD CHAMPION! ) YOU DID NOT EVEN MENTION 1 FAULT HE HAD, to even give us the option, to see if we still wanted him!, we inquired about him on April 19th,  on April 23rd. we deposited our agreed amount of $2,150. into your bank account, a little more than half of purchase price and shipping , and on April 26th he arrived, that's 8 days later! at any point, you could of told us about his Faults!, since not initially, like it should have been!  ....  we are beyond done with this B.S.! and the run  around, WE ARE DONE ARGUING WITH YOU we trusted you and you totally screwed us over!!! that's fine, we have all the emails, pictures and text messages, we wanted to show, and now we have NOTHING! and out all of that money!  your obviously not going to make this right!  so unless your going to make this right, and return ALL money we spent  NOW, we dont need to hear from you,  and we will have to proceed with other avenues!  

 

((we haven't heard from them since!))

 

(ALSO, why did we email pictures of dogs we owned and shown, over the years?,  in the ( very first email ), if we weren't interested in showing?)

 

(why did I mention ( in first e-mail ) we had occasionally shown, , worked with, co-owned, and finished a Top Breeder/judge friend of ours dogs?  do you think if we weren't  experienced and trustworthy, that would have ever happened? or showing her dogs in the Champion class? the ideas to win!!

 

(why did I ask about his quality and his tail?)  (why was handling classes and his quality discussed on the phone also?)  (why did showing come up? (why in the world, would he say he would Champion and him being a nice quality, if we weren't planning on showing??? )

 

(WHY did David post on facebook  for ALL to see, that  Kokomo Joe  Kojo, was ((GOING TO CALIFORNIA TO BE A STAR!))  with a picture of Sherry at the airport,  he put that on my timeline also, but I never let it post, the one he posted on his timeline, I'm sure a lot of you saw and remember, some of you even posted on it!  do you also remember I never did post a reply? he has since deleted it, and blocked me, after I reminded him he posted it.....))

we have 17 emails, arguing with them, they continually contradict themselves, one minute he's Top Show Quality, the next minute, he's a nice pet! one minute, their willing to refund a partial payment (IF we send him back first)  the next minute, they never said they would give us a Refund!

 

They NEVER once, offered  a Refund, or a puppy, NOTHING! the only thing they keep asking for is more money,  not take into consideration of how they LIED about Everything!  and TOTALLY Screwed us over! as far as we know, they have a litter of puppies Now,  possibly even 2 litters! I'm sure they didn't give those puppies away,   (we do not want a puppy!) the only thing we want and deserve, is our money back!  EVERY penny we spent!  because we would not have spent any of it, if we knew all of this, and they hadn't Lied!

 

I'm sure all is Great with them though!, Screwing people over  and  Showing dogs!  because I'm sure there's Always money for that! as long as their happy, that's all that matters, who cares about the dogs, or people, so where does that leave us?  we are out all of that money, people work hard for their money, (THEY DON'T CARE) no Show dog in the near future, which we were really looking forward too! I'm sure they'll be more money will have to put out, ALOT of stress, and Alot of labor, we didn't ask for, ((We were not sent, what we were told, we were getting/ BUYING, (( We are NOT his owners! ,)) ((IT'S NO different than if they had sent us a different/ Wrong dog or wrong puppy in a litter)) so basically were taking care of and boarding their dog, all because we trusted these people!

 

WE are Not upset with Joey at All!, it's not his fault! it's his Owners fault!  he is very sweet, and he gets along really well with our dogs, but he has a lot of insecurities, we care about him, and we really feel bad for him,  having to go to another home, especially since he is insecure,,,,  They need to take him back, and place in a him in a  special pet home, and be HONEST with them , so he can go to a special home, and they can take into consideration, and know upfront, that he has some issues they will need to work with, and that it will take time, , so that he can go to the best home for him!  instead of putting it on us, to try and find him a home, like they should of done in the first place!  they certainly didn't think at all about the dog when they placed him, ...it was ALL about the Money!

 

sorry about all of the anger, ALOT of Stress and getting the run around!