- Report: #1401547
Complaint Review: Boost Mobile - Nationwide
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Author Not Confirmed
Why?
Boost Mobile
Nationwide, USA
Phone:
1-844-534-3099
Web:
N/A
Categories:
Business Rating:
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Boost Mobile myphoneguardian.comZurich American Insurance Co.Brightstar Agency LLCGadget Guardian Boost Mobile Phone Insurance Nationwide
On 4/21/17, I purchased a new phone thru Boost Mobile and purchased their phone insurance. In July of 2017, the phone was dropped and the screen was cracked. I called for a replacement several weeks later, when the crack was spreading, and was asked the date of the original damage. I estimated the date (my fault) and was told, "Nope! You can only file within 60 days." Apparently, the claim was a few days out of "warranty." Therefore, the claim was denied. So because I wasn't going to file a claim at all until the damage worsened, I am being "punished" by their ridiculous policy standards. I am cancelling this policy, changing phone providers, and will also file a complaint with the Attorney General's office.
