Complaint Review: Bravo Trailers - bristol indiana

Hey,

I bought the new trailer in the first image for 5K+. Took it home and started to remove the osb from the walls and noticed the lack of caulking along the bottom of the aluminum sheathing and the frame at the bottom, about 20% total not caulked. I imagine that would be an easy way for water to get up and swell the osb flooring edges.

I also noticed the lack of Georgia Pacific branding as in the image; none on the bottom surface either. Then I got to the “V” nose, as in the image, there is some aluminum sheathing missing. Here is a copy paste of the response from warranty person wayne tolliver, via email. “It is our standard practice not to run the metal down behind the stone guard this is on all Models.

The front V-Nose stone guard area is built in a way to accommodate the stone guard when installed and sealed at the bottom. ’’  If the above quote were accurate, then why is there “metal down behind” the rest of the “stone guard”????  really too funny of a response,  for metal just lays on metal and in this case does ot need “standard practice”.  I wonder what the real reason for leaving out the “metal”?? 

So, Now the only thing keeping the water out of the interior would be the thin bead of caulking along the top of the “stone guard”. Wonder how long that will last??  Sure would be better to have the “metal” all the way to the  bottom so it could be “sealed”. Then you have the 1 to 1 ½” gap at the V nose at the bottom letting in all that sunlight and water while driving swelling up the osb. Filled that with foam.  Notice the “shims” in the image, what is with that?

It would seem that someone has difficulty laying out and cutting osb to fit.  You would think, that if you do something every day you might get good at it.  So, I decided to responed to Tolliver’s only email sent to me, with the following, “"The front V-Nose stone guard area is built in a way to accommodate the stone guard when installed and sealed at the bottom. " 

Then why is the metal across part of the V nose with the stone guard over that metal?  ".  " I hope this answers some of your questions."  you did not address the nearly two inch gap in the V nose that I had to fill with foam insulation, which is shown in one of the images i attached to my original email??”

No response to my email. I decided to call up and ask to speak to tolliver’s boss. I left in the neighborhood of about a half dozen messages to someone named nick craig, no response from it either. I special ordered my trailer to have 16” on center all the way around. Now, I did not expect the roof cross members in the “V” nose part to be 16” on center, I did expect all the restbexcept for maybe one of the rest in the rectangular box to be 16” on center.

Only five of elevennchances were on center, pitiful. They must not even have a speed square when fitting up, fornsome ends were off more than the other end of the same cross member. Sure makes cutting your insulation interesting. Even the framing of the roof vent was not square, off by half inch, and that was only, what, somewhere around 16 inches??

But, hey I do like the blue colour. P.S. the “dealer” I ordered from, did not return my email either. Where is the quality control, where is the “workmanship”?  Where is the Warranty dept.? Out to lunch? seems like there really is no reason to pay anyone to head that department, just wait to see if anyone actually travels all the way to Bristol Indiana to file a small claims suit. Hey good luck with your

choice……