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  • Report:  #220501

Complaint Review: Bridesave.com - Wheeler Texas

Reported By:
- radclff, Kentucky,
Submitted:
Updated:

Bridesave.com
807 South Main Street Wheeler, 79096 Texas, U.S.A.
Phone:
806-826-5500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My name is Renata and my wedding has turned out to be nothing but a nightmare. I am not sure if you can help me but I am just praying that you can or direct me to someone who can.

My fiancee returned home from Iraq in July 2005 (for the second time) and we were engaged to be married. Up until this point we had been through so much and knew that we wanted to be together the rest of our lives. Our wedding was scheduled for Sept 29 and made plans and arrangements for this day. We knew that because we are military we are on a tight budget mixed with the fact that we have 2 children we don't have money to just waste. So a couple of people suggested that I go to bridesave.com because of their good deals.

I visited there. All their prices were very reasonable and I couldn't have been happier. I ordered my wedding dress(it was put out by Mary's), bridesmaids dresses(put out by Alfred Angelo), garment bags, shoes, and just about everything that we would need there. They assured me that the dresses would arrive about 2 weeks before the wedding in case any alterations needed to be made.

I was very content with finding all the items there. I spent close to 2,000.00 with them. Well after a little while had passed I started to get agitated because I didn't hear anything from them. After calling and calling they finally got in contact with me. They stated that everything was ok with the order that it was just taking a little longer than expected.

Two more weeks passed and I received the shoes in the mail. So I was thrilled that I got those and assumed that the dresses were on the way. Sadly no such luck. After two more weeks I tried contacting them. The 800 number stayed busy and when I tried calling another number it came up disconnected! After I was not able to call them or get any returns from my emails I started searching online to find out what was going on. Come to find out the business closed down without sending the dresses or the first bit of a refund!

We had to cancel the wedding because all the money I had saved up was sent to them to pay for this order! Now I have no wedding dress and no wedding in the near future either not to mention all the deposits that were lost because of the cancellation. Till this day I have not heard from them! At this point I just want a refund!

They have ruined everything for me, my family, and my fiancee. All we wanted was to have a beautiful wedding and finally be at peace with everything that had went on the past 2 years. I have had so many sleepless nights and cried many times about this and I have no clue what to do anymore. Can you please help me or help with getting me in contact with someone that can?

Renata

radclff, Kentucky
U.S.A.


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