- Report: #1513038
Complaint Review: Brighter Image Lab - Fort Worth Texas
Reported By:
Brian -
Marietta, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Brighter Image Lab
2433 South University Drive Fort Worth, 76109 Texas, United States
Phone:
817 207 8200
Web:
https://brighterimagelab.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brighter Image Lab Unethical, Shady and Dishonest Fort Worth Texas
I spent $2400 on an upper and lower veneer. I also purchased the 2 year extended warranty. After one year of occasional use the bottom veneer snapped in half. I was shocked since I work from home and only wear these occasionally when I go out. I contacted BIL and initiated my warrant claim. I followed directions and sent the broken veneer back.
I was then informed I needed to pay another $199 to process my warranty. After paying $2400 and buying an extended warranty you think they would send me a new veneer. Nope. They would rather extort the customer for more money. BIL is unethical, shady and their product is junk. They lack integrity and do NOT stand behind their product. I sincerely wish I never wasted my money.
