- Report: #399228
Complaint Review: Bromalite - Acaia Slim - FitFactory - Panalabs - Lewes Delaware
-
Author Confirmed
Why?
Bromalite - Acaia Slim - FitFactory - Panalabs
16192 Coastal Highway Lewes, 19958 Delaware, U.S.A.
Phone:
866-897.0663
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bromalite - Acaia Slim - FitFactory - Panalabs Offered 30 day sample w/ sneaky advertising, hidden agenda. Gave credit info to others and charged my card for things not ordered. Lewes Delaware
I ordered a 30 day sample of Bromalite after reading about it on a Cancer website on facebook. They ended up charging me two more times with in days of each other for new shipments that I had not ordered. Had to search their web site for contact information. # does not answer, or they put you on hold for literally one hour! They gave my credit card information to FitFactory to charge for a product I did not order nor receive! It is in their fine print under 'terms and conditions' which I literally had to dig for. It does not show up when ordering your sample. I also had to cancel my card and am working with my bank to recoup $140.00 they took. No return address on their shipment, no paperwork in box. This is a huge scam. It is as if we signed our credit away to get a free 30 day supply. DON'T ORDER BROMALITE!! Or, contact your attorney first!! I have called them, emailed them and am now sending a letter...we will see if they are even at the addres listed in their terms and conditions as I see someone else wrote that they were in Florida, and I have Deleware! Good luck to everyone, this is a true scam!
KZ
Sisters, Oregon
U.S.A.
KZ
Sisters, Oregon
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Contact Us So We Can Clear This Up
#2UPDATE Employee
Mon, April 06, 2009
Hello my name is Falon. I'm the customer service manager for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. My email is [email protected] or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Falon, CSM Bromalite
