- Report: #1233060
Complaint Review: Bronson Vitamins - Nationwide
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Author Not Confirmed
Why?
Bronson Vitamins
Nationwide, USA
Phone:
800-235-3200
Web:
https://www.bronsonvitamins.com/
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Business Rating:
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Bronson Vitamins Bronson PharmaceuticalsBronson NutritionalsBronson Laboratories Fraudulent Rebilling, Automatic Shipment claim when they do not even have the correct State for shipping Hauppage, New York and Lindon, Utah Nationwide
My elderly mother order product from Bronson Vitamins in March 2015. In late April 2015 we moved her to another state due to her advanced age and companies taking advantage of her credit card. On May 28, 2015 Bronson Vitamins made another charge that was not authorized.
How do I know? As part of moving my mother we took away her credit cards from her direct possession as a large number of companies were charging her cards where it was clear it was not always authorized. My mother's credit cards are kept in the safe-keeping of my sister-in-law who only allows my mother to use them when she is in a store making a purchase. On May 28, 2015 there was another charge of $68.58 on my mother's credit card. I called and verified with my sister-in-law who confirmed that no charges were made, nor was the card out of her possession that day. I further spoke with my Mom who confirmed she didn't order anything.
I called Bronson Vitamins and they claim "auto shipment" was authorized, which is highly unlikely as my Mother HATES auto shipment due to the numerous problems we have had for years. Bronson Vitamins didn't even know the correct state she now lives. I called American Express to report the fraud and for the first time, American Express even automatically came up with the "autoship" excuse when they know nothing of the situation and didn't even bother to understand it before "coming to the rescue" of the merchant defrauduing my mother.
It is quite distressing that these mail order vitamin companies are stealing from their customers. The credit card companies don't seem to care and the law authorities consider it too little to bother with.
Bronson Vitamins goes by at least 4 different names and multiple locations. Why all the mystery if this is simply a mail order vitamin company?
I'd love to see these crooks put in jail.
1 Updates & Rebuttals
GrandpaChuck
Des Moines,Iowa,
USA
New orders
#2Consumer Comment
Fri, June 16, 2017
I had a friend that doesn't believe this product works send me this link. Vita 3 works for me and I like it and keep using it. I am on their plan to get more before I run out and I see people saying they do this as a scam. They don't do it as a scam you need to tell them you want it. They stopped sending it to me and I called and asked where vita was. They said I only orderd for one order. I said that I thought I would keep getting a order until I told them I wanted no more. They told me I needed to pick that when I order. I thought it was until I said I didn't want no more. I went to the sight again and put my credit card in and got the regular orders. I think some wires got crossed or I didn't read it maybe.
