Complaint Review: Brown & Brown Chevrolet - Mesa Arizona

Hey Jo you mention 3TV's on your side for help. yea right. I brought an insider story to 3TV in Phoenix about car dealers doing what is called C.S.I. Diversion. Local car dealers were sending false contact info on the R.D.R. cards when an UNHAPPY car buyer bought a new car. Car buyer would not get a new car buyer's survey and also might not ever get safety recalls because of the car dealer not wanting car buyers to tell the auto manufacture how they really feel about their car deals. 3TV's Rich Skidmore told me that 3TV had a big set of balls that that they would "Sand Bag" the story until the sweeps period. He told me that 3TV got busted before for "Sand Bagging" but this time my story was worth it. I say, I FEEL that 3TV is "The place that hides more stuff" I recorded all of the conversations that Rich Skidmore and I had about a few local car dealers diverting their C.S.I. by Burning their R.D.R. cards. He told me that 3TV would air the story. He said "What the F,,K It has news written all over it." To this day 3TV has never aired the story. I asked Skidmore "Hey give me a copy of the video you made" He said I don't want to burn any bridges and He moved to California. That being said. I FEEL that if a person finds a hot story about car dealer scams they will have a hard time getting a TV station to air it. Maybe one day I will set it up so you all can hear the tapes and be the judge for yourself, if the EDitor of this site lets me. Trust me what is on those tapes KICKS BUTT and will show Phoenix viewers what TV 3 is all about. Would be great if I could get a local "Talk radio station to air them. That would KICK BIG BUTT!

Hey Jo you mention 3TV's on your side for help. yea right. I brought an insider story to 3TV in Phoenix about car dealers doing what is called C.S.I. Diversion. Local car dealers were sending false contact info on the R.D.R. cards when an UNHAPPY car buyer bought a new car. Car buyer would not get a new car buyer's survey and also might not ever get safety recalls because of the car dealer not wanting car buyers to tell the auto manufacture how they really feel about their car deals. 3TV's Rich Skidmore told me that 3TV had a big set of balls that that they would "Sand Bag" the story until the sweeps period. He told me that 3TV got busted before for "Sand Bagging" but this time my story was worth it. I say, I FEEL that 3TV is "The place that hides more stuff" I recorded all of the conversations that Rich Skidmore and I had about a few local car dealers diverting their C.S.I. by Burning their R.D.R. cards. He told me that 3TV would air the story. He said "What the F,,K It has news written all over it." To this day 3TV has never aired the story. I asked Skidmore "Hey give me a copy of the video you made" He said I don't want to burn any bridges and He moved to California. That being said. I FEEL that if a person finds a hot story about car dealer scams they will have a hard time getting a TV station to air it. Maybe one day I will set it up so you all can hear the tapes and be the judge for yourself, if the EDitor of this site lets me. Trust me what is on those tapes KICKS BUTT and will show Phoenix viewers what TV 3 is all about. Would be great if I could get a local "Talk radio station to air them. That would KICK BIG BUTT!

I would try calling 3 on your side for help in Az. I see on tv they help people that can't get help. car salesmen give sales people a bad name. Jo Phx, Az

We have since filed a report with the Arizona State Attorney Generals Office because there has been NO resolution at this point. I appreciate greatly the help we have been given on this deal.. I tried to contact the 2 people that were listed (working for Autonation) but to no avail YET. If anyone has phone numbers I could use it would be helpful for sure. The best they are offering us at this point is to let us trade it BACK in to them on a MORE EXPENSIVE vehicle which would enatil us bringing it back to the same dealership almost 600 miles away. NOT IN THIS LIFETIME!

Sorry to hear of your troubles....Brown and Brown is owned by Autonation U.S.A. Their corperate headquarters is loacted in the Automall at 64th St and McDowell Road in Scottsdale in the top floor of the Pitre Subaru building. Mitch Pierce and Dan Grubb are the distrect managers. Good luck but I am sure that by now you may have recieved some satisfaction as GMAC has in the past unwilling to finance a blantent "straw Purchase".

Here is the information on GMAC (the lending institution) that has the loan on the 1998 Cevyu Blazer in dispute. GMAC P.O. Box 12699 Glendale, AZ 85318 1-800-200-GMAC The dealership has NOT contacted me, they are IGNORING me. GMAC says there is "nothing they can do". BULL.

Dear Tamera and Wesley Hayes a copy of your Rip Off report has been fax to the following fax numbers. Now these dealers can see what happend to you. VAN CHEVROLET Fax: (480) 443-9222 COURTESY CHEVROLET Fax: (602) 263-9022 MIDWAY CHEVROLET COMPANY Fax: (602) 387-7521 LOU GRUBB CHEVROLET, L.L.C. Fax: (602) 433-2227 BILL HEARD CHEVROLET, INC.-SCOTTSDALE Fax: (480) 481-6505 SANDS MOTOR COMPANY Fax: (623) 842-5252 LOU GRUBB CHEVROLET-ARROWHEAD, INC. Fax: (623) 975-5200 BROWN & BROWN CHEVROLET, INC. Fax: (480) 827-3483 CHAPMAN CHEVROLET, L.L.C. Fax: (480) 839-8808 CHAPMAN CHEVROLET CHANDLER Fax: (480) 735-0598 THOROBRED CHEVROLET, INC. Fax: (480) 899-3331 GATEWAY CHEVROLET, INC. Fax: (623) 925-0801 BROWN & BROWN CHEVROLET - SUPERSTITION SPRINGS, Fax: (480) 615-4714 GARY CROPPER CHEVROLET, INC. Fax: (520) 836-8601 GARRETT MOTORS, INC. Fax: (520) 723-7802 BROMM AUTO GROUP, L.L.C. Fax: (928) 684-3473 CHAPMAN AUTO CENTER, L.L.C. Fax: (928) 474-2330 COBRE VALLEY MOTORS Fax: (928) 402-0010 LAMB CHEVROLET, INC. Fax: (928) 778-6147 Tried to fax to these GM fax numbers that do not work, Will have to do some research to get working GM fax numbers. Corporate Affairs/Community Relations General Motors Corporation Fx 313-556-5000. I also tryed to fax this department, but their fax number does not work. Chevrolet Motor Division, General Motors Corp. P.O. Box 33170 Detroit, MI 48232-5170 Fax: 313-556-5108 Web site: www.chevrolet.com The Next thing I would do is to contact the AZ state banking commisssion. Yes, I do have their contact info you. Please make a note Tamera and Wesley that I The Great Thorn will also be doing the faxing for you. Richard C. Houseworth, Superintendent of Banks Arizona State Banking Department 2910 North 44th Street Suite 310 Phoenix, AZ 85018 602-255-4421 Toll free in AZ: 1-800-544-0708 Fax: 602-381-1225 Web site: www.azbanking.com I am very sure that Automotive News would enjoy a courtesy copy of your Rip Off Report. Their fax number is 1-313-446-0383. It would be VERY nice if this car dealer would call you and to a Buy back your car loan from the bank. Yes this can be done, but only if the dealer wants to. I feel that this car deal has been set up in a VERY DECEPTIVE WAY. Leading you to believe that you and your husband both would be CO-SIGNING and that your son was THE BUYER. Good payment marks will not be posted on your son's credit report. If the Finance manager at this dealership had all three of you to sign all documents as if you all were buying this car is DECEPTIVE! If I were you, I would post the banks contact info including Name of bank, complete mailing address, Fax number and phone number on your Rip Off report as an UPDATE Right away. This would let the bank know that they have made the Rip Off Report also. If you have a copy of your car buying contract that shows that the dealer had your son sign I would hold on to it. I would also as this bank to fax you a copy of what the car dealer sent to them. Let's compare the two.

Tamara, You are in luck. You now have The Great Thorn on your side. Unlike the Better Business Bureau, You now have Help from The Rip Off Report. I feel that you are right in the fact that they new that you were moving and you would not catch this deception and would not or could not do anything about this. I The Great Thorn will personally will deliver a copy of your Rip Off Report to the state of AZ's banking commission office down on 40th Street. Trust Me they know who I am down there. It is now time for car buyers to know that the Rip Off Report is on their side and that your Rip off reports are NEVER DELETED! Lets put this all in order. First thing we need to do is to provide All local Chevrolet dealers with a FREE CLOSING tool. By faxing your Rip Off Report to All Chevy dealers in the Valley. This will inform all of the chevy dealers that Brown and Brown has made the Rip Off Report. Tamara, I have a new fax machine and I will try it out for you by faxing your reports for you. This will save you some money because The Great Thorn is in Phoenix. My motto is the deeper one goes, the better it feels, You agree ? Here are all of the local chevy dealers fax numbers. VAN CHEVROLET Fax: (480) 443-9222 COURTESY CHEVROLET Fax: (602) 263-9022 MIDWAY CHEVROLET COMPANY Fax: (602) 387-7521 LOU GRUBB CHEVROLET, L.L.C. Fax: (602) 433-2227 BILL HEARD CHEVROLET, INC.-SCOTTSDALE Fax: (480) 481-6505 SANDS MOTOR COMPANY Fax: (623) 842-5252 LOU GRUBB CHEVROLET-ARROWHEAD, INC. Fax: (623) 975-5200 BROWN & BROWN CHEVROLET, INC. Fax: (480) 827-3483 CHAPMAN CHEVROLET, L.L.C. Fax: (480) 839-8808 CHAPMAN CHEVROLET CHANDLER Fax: (480) 735-0598 THOROBRED CHEVROLET, INC. Fax: (480) 899-3331 GATEWAY CHEVROLET, INC. Fax: (623) 925-0801 BROWN & BROWN CHEVROLET - SUPERSTITION SPRINGS, Fax: (480) 615-4714 GARY CROPPER CHEVROLET, INC. Fax: (520) 836-8601 GARRETT MOTORS, INC. Fax: (520) 723-7802 BROMM AUTO GROUP, L.L.C. Fax: (928) 684-3473 CHAPMAN AUTO CENTER, L.L.C. Fax: (928) 474-2330 COBRE VALLEY MOTORS Fax: (928) 402-0010 LAMB CHEVROLET, INC. Fax: (928) 778-6147 The second thing that needs to be done is to Fax a copy of your Rip Off Report to General Motors. I am sure this will inform GM to check into this dealer's C.S.I. numbers. Who knows, there could be some C.S.I. Diversion going on here. Here is GM's contact info Corporate Affairs/Community Relations General Motors Corporation 100 Renaissance Center Detroit, MI 48265 Ph 313-667-3800 Fx 313-556-5000. I also would contact Chevy. Here is their contact info. Chevrolet Motor Division, General Motors Corp. P.O. Box 33170 Detroit, MI 48232-5170 Toll free: 1-800-222-1020 Toll free: 1-800-243-8872 (roadside assistance) TDD toll free: 1-800-833-2438 Fax: 313-556-5108 Web site: www.chevrolet.com The Next thing I would do is to contact the AZ state banking commisssion. Yes, I do have their contact info you. Please make a note Tamera and Wesley that I The Great Thorn will also be doing the faxing for you. Richard C. Houseworth, Superintendent of Banks Arizona State Banking Department 2910 North 44th Street Suite 310 Phoenix, AZ 85018 602-255-4421 Toll free in AZ: 1-800-544-0708 Fax: 602-381-1225 Web site: www.azbanking.com I am very sure that Automotive News would enjoy a courtesy copy of your Rip Off Report. Their fax number is 1-313-446-0383. I The Great Thorn will keep a watchful eye on this Rip Off Report. Tamara and Wesley it is now the dealers move! Let's see what kind of Reply you get. Signed The Great Thorn.