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  • Report:  #1269072

Complaint Review: BTW Concerts.com LLC - phoenix Arizona

Reported By:
Janine - Bullhead City, Arizona, USA
Submitted:
Updated:

BTW Concerts.com LLC
18415 N 16th Way phoenix, 85022 Arizona, USA
Phone:
(602) 244-8444
Web:
btwconcerts.com
Tell us has your experience with this business or person been good? What's this?

I was charged $650 for 3 tickets to a 3 day event (Arizona Jazz Festival) in my hast of getting the ticket I used my debit card.  The event was cancled with no explication or notification.  Had I not went on the web-site before leaving I would have lost money on gas and hotel cost.

The first week when trying to contact for refund the line was busy.  The following week I was able to get through and was informed that there will be a spread sheet for refunds, in which I coorperated and gave my information, this was late October.  Mean while I called my bank and because I used the debit card it will be a 90 day investigation.

I called back today 11/19/15 and no one could give me any information on refunds, only to say that there are meetings scheduled this week and next week about the incident.



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