Sucker DuJour
Theodore,#2Consumer Comment
Mon, September 27, 2010
I suddenly realized why he calls his shops "stores". It's because they are there to sell merchandise.
Michael
Franklin,#3REBUTTAL Owner of company
Sun, December 20, 2009
Donnie, this is Michael Palazzolo, co-owner of Budget Brakes. I recently became aware of your post and am sorry to hear you had an unsatisfactory experience at one of our stores.
Our policy is to provide superior service and always be honest in our dealings with customers. It sounds as though our customer service was not what it should have been in your case, and I apologize for that. If you see this response, I would very much like to speak with you and see what can be done to make things right. Please call me at (615) 260-5859.