- Report: #1244312
Complaint Review: Budget Brakes - Murfreesboro Tennessee
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Budget Brakes
111 nw broad st Murfreesboro, 37130 Tennessee, USA
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budget brakes caused severe damge to my front suspension. i got an alignment done about a year ago. i went to a mechanic to have my car looked at after it was vibrating when i got up to 50 mph then smooth back out at 55 60. the mechanic told me a few things but pointed out i need tire rod boots because the ones i had were twisted and tore. well i went to budget brakes who had done the alignment and showed them what i had been shown. the budgetbrake rep took my car in for a look and confirmed they had not released the clamps when they done the alignment which resulted in the twisted boots. long story short they agreed to replace the boots but they had to ordered. i said ok and left to pick my family up. we were going to nashville when my car started vibrating worse even when i got over 50. shocked and scared i took my car back to my mechanic and what he showed me was UNACCEPTABLE. i feel like budgetbrakes ripped me off and tore up my car. Murfreesboro Tennessee
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budgetbrakes damaged both tire rod boots and aligned my car wrong resulting in hundreds of dollars in repairs. I have pictures of the work they did and it is a poor mechanic job. I will not give budgetbrakes another opportunity to damage my vehicles. I need to b reimbursed for tire rod boots (2), the labor it took to replace them and the alignment I have to get from your negligence.
1 Updates & Rebuttals
two thumbs up
#2Author of original report
Wed, July 29, 2015
I want to thank budget brakes (particularly Garth and Mark of budget brakes Nashville) for handling this issue on the fly in an understanding and professional way. They paid for the repairs needed via my mechanic and my car drives and feel like a Cadillac again. Thank u guys for understanding and taking care of ur customer.
