Albert
New Hyde Park,#2REBUTTAL Owner of company
Mon, November 29, 2004
Dear Ms. Eder We are in receipt of your letter dated June 04, 2003. We regret any inconvenience you may have experienced with your loan closing. At Budget Mortgage Bankers, we take great pride in our ability to properly and efficiently service the needs of our borrowers. Unfortunately, in your particular circumstance, we had to deal with the departure of the loan officer who initially handled your loan and the complications which resulted from the discontinuance of his employment. We have taken every measure that these complications will not occur again. Our records indicate that you in fact received a breakdown of our charges at the closing and that those charges did not exceed the estimates previously supplied to you. However, we are enclosing another copy of the appropriate loan document for your records. Once again, thank you for choosing Budget Mortgage Bankers. Very truly yours, Albert Rabizadeh President
Kristin
Oceanside,#3Consumer Comment
Fri, November 26, 2004
Well Mr Rabizadeh, Im glad you want everyone to think that your company did no wrong , sorry to say that is definitely not how it happened. I even have an apology letter from yourself regarding this situation. Maybe I should post it on here for everyone to see how sneaky you people are. Mr Soto even left your company during this whole situation( probably cause everyone else there is useless, numerous messages to the receptionist she didnt even know who Olga was, never received a call back after a message left) You even had to give us money back that we gave Mr Soto that he must have left with. It is all over and done with, but they do say, what goes around comes around, you keep screwing people im sure you will get screwed yourself one day.
Albert Rabizadeh
New Hyde Park,#4REBUTTAL Owner of company
Wed, November 24, 2004
In respone to your False Allegation, on Budget Mortgage Bankers posted on 7/14/03. First seen by Management on 11/23/04, we would like to refute the charges contained therein. At Budget Mortgage Bankers, we take great pride in our ability to properly and efficiently service the needs of our borrowers. Unfortunately, in your particular circumstance, we had to deal with the departure of the loan officer who initially handled your loan and the complications, which resulted from the discontinuance of his employment. Mr. Bill Soto had taken your application on January 31, 2003. On April 29, 2003 (3 months later) the seller attorney provided your attorney Mr.Demetrion with a copy of the Contract of Sale. Our Loan Officer Ms. Olga Naranjo, had faxed over all the documents to Mr. Sash and had done all the follow-up required to process this loan. However, because of the fact you were desperate to have the loan closed at an earlier time than was possible, she had provided you with Mr. Sash telephone number at your request. Our records indicate that you in fact received a breakdown of our charges at the closing and that those charges did not exceed the estimates previously supplied to you. All for your information. President Budget Mortgage Bankers Ltd Tel# 516-354-0700
Edna
College Point,#5UPDATE Employee
Mon, November 22, 2004
all I can say is that we all do the best we can when we are left a file/or asigned a file by our "Big Boss" sometimes we tell our clients exactly what it's like and some times we tell themm what we can do in extreme circumstances BUT we NEVER lead our clients in the wromg direction. I pride myself in being one of those people that are here to help people not hurt them. If someone has a complaint then they should address it with the boss and i;m sure that something can be worked out. we are here to help not to hurt. I'm proud to say that i'm proud of being a BUDGET MORTGAGE BANKER LOAN OFFICER. Call me, Edna Rodriguez I'm here to make your dream come true