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  • Report:  #187382

Complaint Review: Burger King - Coralville Iowa

Reported By:
- Coralville, Iowa,
Submitted:
Updated:

Burger King
550 1st Ave Coralville, 52241 Iowa, U.S.A.
Phone:
319-341-9408
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ok I understand that most of the time it is our youth that work at these fast food places. I also understand that for many of them it is their first job and they are bound to make mistakes from time to time. This Burger King however makes SO MANY mistakes that you have to wonder if everyone there is challenged in some way. I have not recieved burgers that I paid for, not recieved burgers ordered the way I wanted, not receieved my fries, It is so bad that I check my order very well before I drive away because when I say 75% of the time its wrong I am not kidding. Today however after ordering several breakfast foods, I checked the bags and made sure that there was a box for each breakfast I ordered when I came home I found that my egg breakfast did not have eggs just bread. How does THAT happen? Before anyone suggests it I have called the manager and yes they do send some coupon for what I ordered in the first place, but that really doesn't do much for the momment when you are sitting at home without your breakfast lunch or dinner. I could just stop going there, but I happen to be a Burger King fan and I hate to give it up because this one store is stock full of idiots. Anyone else have the worst fast food store , because Burger King in Coralville is my nomination!

Karen

Coralville, Iowa
U.S.A.


6 Updates & Rebuttals

Shauna

Frederick,
Maryland,
U.S.A.
Same thing here

#2Consumer Comment

Sun, March 04, 2007

ALMOST ALWAYS, whenever we go to any fast food establishment inside or through drive thru, they leave out food, get the order completely wrong, we are charged too much/too little, etc.; it is always something. Also, some of the people are paid more than they want you to believe, I wouldn't really blame the pay, I'd more likely blame quality of people or morale.


Shauna

Frederick,
Maryland,
U.S.A.
Same thing here

#3Consumer Comment

Sun, March 04, 2007

ALMOST ALWAYS, whenever we go to any fast food establishment inside or through drive thru, they leave out food, get the order completely wrong, we are charged too much/too little, etc.; it is always something. Also, some of the people are paid more than they want you to believe, I wouldn't really blame the pay, I'd more likely blame quality of people or morale.


Shauna

Frederick,
Maryland,
U.S.A.
Same thing here

#4Consumer Comment

Sun, March 04, 2007

ALMOST ALWAYS, whenever we go to any fast food establishment inside or through drive thru, they leave out food, get the order completely wrong, we are charged too much/too little, etc.; it is always something. Also, some of the people are paid more than they want you to believe, I wouldn't really blame the pay, I'd more likely blame quality of people or morale.


Dave

New Westminster,
British Columbia,
Canada
Stay away from drive through

#5UPDATE EX-employee responds

Fri, April 21, 2006

I had a BK job as my first. Got me through university (living at home) so I stuck there for almost 4 years. Now, as a customer, I see the service in most of the fast food restaurants in serious decline. Back in the 80s, the mantra was 'fast food served fast'. IMO, BK tried harder than McD to get things right, and so were a little slower. But they were all pretty good on the 'fast' part. The 'food' part, well, we all know what the food is like. When I go now, I always go inside to order. You can watch what they're about to forget and remind them before walking away. The drive thru is just too much of a gamble. Even inside, I find myself shaking my head at what goes on. Now they seem to be working on 'fast food served slow'. I could go to Denny's if that's what I wanted. At least there you can chug coffee while you're waiting.


Karen

Coralville,
Iowa,
U.S.A.
Just because they don't make alot, Its no excuse!

#6Author of original report

Fri, April 21, 2006

I am sorry, I started off in a fast food place when I was a teen and I was able to make change, get my orders correct and do what I was told. I am not saying that I loved my job, I hated it and quickly moved on, but while I was there I did the best job I could do. What happened to that kind of employee? Where are the snotty bosses that used to run these places? I eat at fast food places for convience just like everyone else, when I want good food and great service I do go elsewhere. But to not put an egg on an egg dish ? You are right Coralville is run by tards.


Robert

Jacksonville,
Florida,
U.S.A.
Do you wonder why they get paid Minimum Wage?

#7Consumer Comment

Wed, April 19, 2006

It's because the employer cannot legally pay them less. When you have to deal with a minimum wage employee, you can expect to get that same level of competence. I made MW once. I got my first pay increase the following day. Find another place to eat. Try a real restaurant if you don't want to deal with tards.

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