- Report: #1385279
Complaint Review: Burlap Apparel - Internet
Reported By:
Very Sad Person -
Westminster, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Burlap Apparel
Internet, USA
Web:
www.shopburlap.co
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Burlap Apparel, Shop Burlap, s****.>
This is the company's policy:
We're so confident you'll love our products, we offer 100% free shipping on all our items, free returns and 100% satisfaction guarrantee. Don't like something you bought? Tell us about it and we will be happy to issue a refund.
Well this is absolutely false! I have emailed them 7 times. They first responded and asked me for a picture of the item and how I would like to continue: exchange it for another of the saem item, different size etc. I emailed them right back with a phot and told them I would like a refund. It took them a week to get back to me and then they asked again the same questions so I email back again and told them this is the second time I was answering the same questions. And its been radio silence ever since. I even emailed them and told them if I did not hear back from they within a week that I would fill out a ripoff report and find them everywhere on the internet and make sure everyone knows they do not represent themselves honestly. I called my bank and got the charge reversed so I am covered thank God!
DO NOT BUY FROM THEM!
