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Prescott,#2General Comment
Mon, May 16, 2016
I have had similar problems and many more. I agree with you that they need to be sued! They have taken money out of my account. Shut off services after payment was made, provided poor quality internet while advertising the best. When it snows here the cable goes out. One can just about expect that if there is a playoff game in baseball or football that the cable tv channel showing that game will not work, because it has happened so many times. They shut off the internet for hours when I am using it. TV goes down all the time at night for no apparent reason. And the best part: Cable One does not answer the phone when these things happen! It is usually a recording, even during business hours. They bill for a month in advance and consider your payments late if you havent paid for the coming month. The problems are never ending. This has been going on for more than 20 years. I really hate paying $150 a month to watch so many commercials, too. I wish I could do something to controll this company and force them to give us a fair deal. And yet, I am still a customer because I am not aware of another provider for my area....