- Report: #920236
Complaint Review: Cactus Jacks Auto Sales - Mesa Arizona
Reported By:
Ken -
Mesa, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cactus Jacks Auto Sales
915 South Country Club Mesa, 85210 Arizona, United States of America
Phone:
(480) 615-7777
Web:
http://www.cactusjacksauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cactus Jacks Auto Sales SHOP HERE AT YOUR OWN RISK Mesa, Arizona
Avoid this business like the plague.
My wife and I made the mistake of buying a car from these idiots about 2 months ago. Within the first 2 weeks we took it into the shop because the air conditioning went out, along with a few other problems.
Ever since they "fixed" the A/C the car lasts for anywhere between a day to 2 weeks and starts overheating. We'll take the car back to their "mechanics" (and I use the term VERY loosely), who then proceed to drive around wasting about a quarter of a tank of gas before they'll say the car is "fixed".
We've had to take the car back 5 times now for the same problem. I understand that we bought a used car; I don't expect the car to be in pristine mechanical condition. I DO however expect them to actually fix the car when something is wrong instead of just standing there with their finger in their nose looking at it saying "yep, it's a car. It be broke".
Do yourself a favor; buy your car from someone else. If you have an overwhelming desire to waste money, build a giant bonfire and throw your money in. At least this way you'll get something useful out of the experience.
My wife and I made the mistake of buying a car from these idiots about 2 months ago. Within the first 2 weeks we took it into the shop because the air conditioning went out, along with a few other problems.
Ever since they "fixed" the A/C the car lasts for anywhere between a day to 2 weeks and starts overheating. We'll take the car back to their "mechanics" (and I use the term VERY loosely), who then proceed to drive around wasting about a quarter of a tank of gas before they'll say the car is "fixed".
We've had to take the car back 5 times now for the same problem. I understand that we bought a used car; I don't expect the car to be in pristine mechanical condition. I DO however expect them to actually fix the car when something is wrong instead of just standing there with their finger in their nose looking at it saying "yep, it's a car. It be broke".
Do yourself a favor; buy your car from someone else. If you have an overwhelming desire to waste money, build a giant bonfire and throw your money in. At least this way you'll get something useful out of the experience.
1 Updates & Rebuttals
Skippy Junior
Mesa,Arizona,
United States of America
So Far So Good
#2Author of original report
Wed, August 15, 2012
Cactus Jack's took the car back and let us trade it in for a different car. It's been in the shop for the same original issues as the other car, but so far it's avoided any repeat trips. I still stand by my original statement of buyer beware, but at least they were willing to work with us to make this right.
