Ken
Colorado,#2Consumer Comment
Thu, March 29, 2012
Sep 2010 812kwh
Oct 779kwh
Nov 489kwh
Dec 443kwh
Jan 2011 410kwh
Feb 535kwh
Mar 1051kwh
Apr 1194kwh
May 1156kwh
Jun 1356kwh
Jul 1395kwh
Aug 1347kwh
Sep 1036kwh
Oct 695kwh
Nov 466kwh
Dec 201kwh
Jan 2012 540kwh
Feb 589kwh
Total 14772kwh
14772 divided by 17 months = 869kwh/month avg.
Our March power bill is $7.32, our power companies facility charge and we're building credits from excess solar generation.
Hope your system works out well for you...we have no regrets.
Over time, my output will drop as my neighbors have still growing trees and this has all been taken into account.
wcarr71
Vista,#3Author of original report
Wed, March 28, 2012
they did finally fix some things but not all, we did ask for all us made panels and paid more for that but got Norwegian panels, we paid for a system that would generate approximately 16,000 Kw per year, what we got was a system that would do approximately 15,000 per year. I just want what i paid for and so should you. web box that was to be installed and setup was not properly done and now I'm told i need to do it myself........BBB did close the file because i waited a bit too long getting back,( will be getting back to BBB and state license board now!) because we were waiting to see what they would get fixed. the fact is, there should have been nothing to fix if the job was done right the first time. now they keep telling us we have to wait 2 years to see if the system will do what they say. the fact is that so far this year we are below average for cloudy days and rain. that would mean we are on track to do max generation and it does look like we are going to be right at that 15,000 average. now they did leave some charts with me to show that i am generating more than enough in the time frame, problem is they left out 20 days, when you factor in those days, the average drops below even the 15,000. good luck with your system, be sure to do your homework before you choose a company. now they wont even talk to me on the phone because i was mean to them. oh:( got to love it. do you really want to do business with children?
Jordan
San Diego,#4REBUTTAL Owner of company
Mon, March 26, 2012
This is our 4th year in business. We have sucessfully marketed, sold and installed over 340 systems. 99.9% of our custmers are very happy with the installation. We have received numerous letters from our customers letting us know they are very happy with the job we have performed, from marketing to system installation and service.
The claims in this report are false and were dismissed by the BBB after showing them the documentation in our files regarding this system and its' production.
wcarr71
Vista,#5Author of original report
Sat, February 11, 2012
they said they will fix holes they made in the wall and paint but still telling me all experts are wrong and the chart he showed me online is wrong but he is right and the system will generate what he said, not what the chart said or even what sunny boy said it would. there all wrong and he is right. I guess we're off to court.
Ken
Colorado,#6Consumer Comment
Thu, February 09, 2012
when you're producing more than you're using?
If so, you also would need a large battery backup to get a $0 bill. The solar, without large, expensive batteries generates nothing at night and not very much on overcast days.
If, indeed your system were large enough, you probably could achieve the zero net usage on most days.
If you received a rebate from your power company for the installation, they often have rules on the amount of power you can be credited for on their power grid.
My 8kw system serves us well, but another reason you won't see $0 is most companies charge a "facility fee" which covers the costs of providing your service during times you need it, like at night or overcast day.
Glad you're taking the initiative and good luck with getting your system configured how you want it.