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  • Report:  #193157

Complaint Review: Calypso Cay Resort - Kissimmee Florida

Reported By:
- Launceston, Other,
Submitted:
Updated:

Calypso Cay Resort
2921a Vineland Roaad Kissimmee, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Well what can I say, I was conned to by this company just recently, 23/05/2006,

Sucked in by the scam of a holiday for 2 people including 6 days 5 nights in Orlando, Florida, 3 days 2 nights in Daytona Beach a round trip cruise of the Bahamas on the MV Regal Empress including food and drinks, 2 VIP theme park passses and a $500 dollar shopping voucher the only catch was that i had to sit through a 90 min promotional video, Total cost of $698.00US dollars, I was told I could bring an extra 2 people along with me at no extra cost and that it could be taken anytime in the next 12 months or if I needed to I could extend it to be taken anytime in the next 3 years.

I was told that the only extra costs were

hotel taxes of approx $8.00p/n per room,

port and processing fees if i decided to take the cruise, air and ground transport and any long distance phone calls made from the hotel room.

when quering the company and who they were, the woman that I was speaking to supposidly named Maxine transferred me to a guy who introduced himself as Justin Tucker the Directing Manager of the company he was friendly and had an answer for everything, even saying if I rang them 30 to 60 days in advance they could arrange the airfares at a discount rate and for my time, allowing them to discuss there promotion with me he would throw in at no extra cost an extra 3 days 2 nights in Miami Beach.

He was very persuasive, when I asked if they could email me the details so I could think about it I was told this is a one off limited offer and to snap up this great deal I had to act quickly. He also gave me his supposed extension number which he said if I had any questiona at all to ring the customer service line and asked to be put through and I could talk to him personally, little did i know the 1800 number I was given did not exist.

I hesitantly agreed, he took my details checking my phone number incase we got disconnected and my credit card details, and then put me through to anothother woman supossidly named Barbra in accounts to go through the formalities. While he was transferring me we were cut off and he ran back within a few min.

I was running late and was ment to be somewhere, but that was no excuse for my stupidity. I was having secon thoughts but was assured it was all above board. I was told to leave any questions till she had finished the formallities.

They got my mailing address and my email address which they were going to email confirmation.

I got off the phone and had a terrible feeling, so I tried the 1800 number I was given to find it was not connected, I then rang my bank but it was to late the transaction had been put through, proberly while I was on the phone, I checked my email and nothing.

All up in Australian dollars $927.14

If there is anyone out there who may be able to help me and anyone else who has been scamed by these people it would be greatly appreciated. Even confirmation of a current address or a way of contacting them would be good.

Please if this has happened to you speak up as you are not alone and if we work together we may be able to get somewhere or at least prevent it happening to someone else.

Natasha

Launceston
Australia



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