Pissed off dog owner
United States of America#2Author of original report
Tue, September 18, 2012
That is one thing I did regret, I should have called them. However, it is their responsibility when they are taking action to inform me, the pet owner, they are placing my dog in "time out" when his behavior is irregular... and to also call me if there is BLOOD IN HIS FECES; that is an immediate red flag, and its their responsibility to contact me or the other pet owner for medical emergencies.
I don't really think your iPhone comment is relevant to the situation. If you feel it is, then why pay them to watch my dog and me monitor him at the same time?? The facility has their intervals when they switch out the dogs for nap time and cleaning. I work a full 8 hour day, if I didn't have to, I would have taken him to the dog park myself.
Bottom line, they should have contacted me when there was an issue.
Robert
Irvine,#3Consumer Comment
Tue, September 18, 2012
First of all if something is wrong with your dog, should they contact you..of course. So I am not going to say that they are right in their actions if everything is exactly as you say.
However, at the same time, you stated you knew something was wrong when you couldn't see him on the iPhone app. If you had the time and capability to bring up the iPhone App, how come you didn't take a few minutes to actually call them? Especially if as you say you "knew" something was wrong.
Cari
California,#4General Comment
Tue, September 18, 2012
I would like to first and foremost say that the report that was written about camp bow wow in agoura hills, ca is 100% accurate. I was witness to this poor dog being neglected. And I was there with my firend when we rushed the dog to the emergence vet. The owner Paul has made it more than clear that he could care less about the dog's well being. All he seems to care about lately is his "impeccable" record online. Come to find out, he called my friend, the dog's owner, to ask him "how can i make you go away". uh, i dont think so Paul. His impeccable record online is now gone,and will continue to do so until he makes this right. He needs to more than compensate my friend for all the vet bills, the day at camp bow wow, and for suffering and hardship for the dog. All the owner cares about is how to get the negative reviews online to go away. Until he fixes this, they wont. He is an awful person and needs to be fired immediately. Dogs are not safe in his facility...not at all.