- Report: #1235315
Complaint Review: Canvas People - Internet
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Author Not Confirmed
Why?
Canvas People
Internet, USA
Web:
Canvaspeople.com
Categories:
Business Rating:
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Canvas People Canvaspeople.com Scam Internet
I ordered several photo canvas prints from this website. They had a great sale going on, so I thought. I knew there would likely be a shipping charge and was prepared to pay appropriate shipping. The total cost of my order was $108. As I went through the final steps of entering my address and payment info, I scoured the web pages for the shipping cost. There was none listed. I clicked submit order thinking there would be a final listing if the bill including shipping. There was not! The screen read thank you for your order you will receive a confirmation email shortly. I received the confirmation email and in it the total charged to my card was $332!!!! That means the shipping cost twice as much as the actual product. I would have never placed the order. I immediately tried to find a way to contact customer service and/or cancel order with no luck. The only form of contact was email, which I have suited multiethnic emails with no response. I have also attempted contacting them through Facebook. This seems to be a scam to me and I don't see how it can be legal or ethical to charge someone's card 3 times the amount they thought they were paying.
