- Report: #31552
Complaint Review: CAPITAL FIRST - MIAMI Florida
-
Author Not Confirmed
Why?
CAPITAL FIRST
18495 S. DIXIE HIGHWAY, SUITE 228 MIAMI, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
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Business Rating:
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CAPITAL FIRST ripoff MIAMI Florida
I was contacted via phone by CAPITAL FIRST about their credit card, etc. I agreed to look over their package for the 7 day trial period and agreed to a $29.95 fee for this package which was withdrawn from my checking account. On 8-2-02 an additional $59.95 and 99.95 was withdrawn from my account. At this point I had not received the package from CAPITAL FIRST. I immediately contacted them and was told the package was sent on or about 7-24 and it was passed the 7 day trial period and that was why they took the funds from my account. I explained that since I did not receive the package, I wanted the monies refunded. I was informed that I had to prove to them that the money was actually taken from my account; to send them a copy of my bank statement; get a receipt from the post office; fax that receipt to them which showed that I had mailed the bank statement. I decided to wait a week which I felt was sufficient time for the payments to be posted to their account.
I again called back and was told that I still needed to mail the bank statement. In the meantime, the package arrived the week of 8-26. I called again to tell them that their package arrived; I did not want it and wanted my refund. Again I was told that I had to mail the bank statement.
I then took their package, a copy of my bank statement to which I attached a letter detailing the disgusting treatment and run around I had received from their organization. I sent the entire package via FEDX to them.
The package was returned to me a couple of days because delivery was refused by Cap First. I called them again and they couldn't understand why it was refused. I then mailed it again via Priority Mail and it was delivered on 9-21 (verified by the Post Office).
I called today (10-1) and was again informed by one of their inept personnel that it had not been received and that I should wait until Friday and call back again.
This has been the worst experience and run around I've ever encountered in my life. These people are nothing more than con artists who target people who are trying to get their financial status straightened out. They withdrew the money knowing full well that the package was not sent out and I did not have a chance to review its contents to either OK or reject their offer. They know that most people will reject it so they take the monies before that happens. They are frauds and something needs to be done to prevent this from continuing.
MARGARET
MT. CLEMENS, Michigan
I again called back and was told that I still needed to mail the bank statement. In the meantime, the package arrived the week of 8-26. I called again to tell them that their package arrived; I did not want it and wanted my refund. Again I was told that I had to mail the bank statement.
I then took their package, a copy of my bank statement to which I attached a letter detailing the disgusting treatment and run around I had received from their organization. I sent the entire package via FEDX to them.
The package was returned to me a couple of days because delivery was refused by Cap First. I called them again and they couldn't understand why it was refused. I then mailed it again via Priority Mail and it was delivered on 9-21 (verified by the Post Office).
I called today (10-1) and was again informed by one of their inept personnel that it had not been received and that I should wait until Friday and call back again.
This has been the worst experience and run around I've ever encountered in my life. These people are nothing more than con artists who target people who are trying to get their financial status straightened out. They withdrew the money knowing full well that the package was not sent out and I did not have a chance to review its contents to either OK or reject their offer. They know that most people will reject it so they take the monies before that happens. They are frauds and something needs to be done to prevent this from continuing.
MARGARET
MT. CLEMENS, Michigan
5 Updates & Rebuttals
julie
Barberton,Ohio,
Refund Info
#2Consumer Suggestion
Wed, October 02, 2002
File an Affidavit for Inproper/Unauthorized ACH Entries with your bank. I did and had a refund within 5 days. It sometimes takes longer but I was lucky. My bank was kind enough to reverse all the overdraft fees also, talk to your branch manager. Also, read the 9/17/02 reports, I visited an attorney after I got ripped off by Capital First and posted the info in a new report. Capital First will stall you with false promises that you'll get a refund so that you run out of time to file the Affidavit at your bank. Good luck to you, I hope you get your money back.
Tracy
somewhere,Connecticut,
I URGE YOU AND EVERYONE THAT WAS DEFRAUDED!!
#3Consumer Comment
Tue, October 01, 2002
My comment/suggestion to everyone is don't mess with the BBB however, do contact the FTC (www.federaltradecommission.com) They will and are willing to help. Send your story to the newspapers/Television stations, pass along through emails. Don't give up, and don't think that there is nothing that can be done. I read all the comments on this site, I however have not been frauded by this company, but my sister was. This company is being investigated. So make sure you get your word out, even to your bank, you are probably not the only one this has happen to in your own town.... Good luck to all. As far as any of these so called *employees* that did work for them, I wouldn't trust them as far as I could throw with any info they offered.
Tracy
somewhere,Connecticut,
I URGE YOU AND EVERYONE THAT WAS DEFRAUDED!!
#4Consumer Comment
Tue, October 01, 2002
My comment/suggestion to everyone is don't mess with the BBB however, do contact the FTC (www.federaltradecommission.com) They will and are willing to help. Send your story to the newspapers/Television stations, pass along through emails. Don't give up, and don't think that there is nothing that can be done. I read all the comments on this site, I however have not been frauded by this company, but my sister was. This company is being investigated. So make sure you get your word out, even to your bank, you are probably not the only one this has happen to in your own town.... Good luck to all. As far as any of these so called *employees* that did work for them, I wouldn't trust them as far as I could throw with any info they offered.
Tracy
somewhere,Connecticut,
I URGE YOU AND EVERYONE THAT WAS DEFRAUDED!!
#5Consumer Comment
Tue, October 01, 2002
My comment/suggestion to everyone is don't mess with the BBB however, do contact the FTC (www.federaltradecommission.com) They will and are willing to help. Send your story to the newspapers/Television stations, pass along through emails. Don't give up, and don't think that there is nothing that can be done. I read all the comments on this site, I however have not been frauded by this company, but my sister was. This company is being investigated. So make sure you get your word out, even to your bank, you are probably not the only one this has happen to in your own town.... Good luck to all. As far as any of these so called *employees* that did work for them, I wouldn't trust them as far as I could throw with any info they offered.
Tracy
somewhere,Connecticut,
I URGE YOU AND EVERYONE THAT WAS DEFRAUDED!!
#6Consumer Comment
Tue, October 01, 2002
My comment/suggestion to everyone is don't mess with the BBB however, do contact the FTC (www.federaltradecommission.com) They will and are willing to help. Send your story to the newspapers/Television stations, pass along through emails. Don't give up, and don't think that there is nothing that can be done. I read all the comments on this site, I however have not been frauded by this company, but my sister was. This company is being investigated. So make sure you get your word out, even to your bank, you are probably not the only one this has happen to in your own town.... Good luck to all. As far as any of these so called *employees* that did work for them, I wouldn't trust them as far as I could throw with any info they offered.
