Crystal
Ramona,#2Consumer Comment
Sun, June 09, 2002
Holly, First thing you have to do is close that account and open a new one. There are a couple other companies involved in this, the Harford Auto club, and Mega savors, they will also try and get money out of your account. Next, and you have to do this within the 30 or 60 days, contact your bank and have them put a "REVERSE" on those withdrawls that were taken out, it costs around $15 dollars to this, but it is well worth it, then go to www.FTC.gov and file your complaint with them, then go to the BBB and file a complaint also, then go to the web site of your state's Attorney's General and file a complaint with them. Also, call capital first everyday just to bug them, and if they answer and say "Do to high volume of calls, leave your name and phone #", DON"T let them off of the phone, and don't let them tell you they don't have a computer in front of them, cause they do!!! I have called them twice a day, every day for the past 5 weeks, I have sent ceritifide letters, just to big them and let them know that they pulled this scam on the wrong person!!! Don't give up there is help. But first you have to get ahold of your bank to get the account reversed, and do that ASAP. Make copies of everything you send, or every complaint you file, write down every phone call you make to the company, and get that persons name and rep number, the more information you have the better. Just don't ever take NO for an answer. you also have to call the customer service and get a RA number, and a copy of your bank statement and write that number on the top and send it to the company, and make sure and do this all right away, don't waste any time!!! Good Luck.
Crystal
Ramona,#3Consumer Comment
Sun, June 09, 2002
Holly, First thing you have to do is close that account and open a new one. There are a couple other companies involved in this, the Harford Auto club, and Mega savors, they will also try and get money out of your account. Next, and you have to do this within the 30 or 60 days, contact your bank and have them put a "REVERSE" on those withdrawls that were taken out, it costs around $15 dollars to this, but it is well worth it, then go to www.FTC.gov and file your complaint with them, then go to the BBB and file a complaint also, then go to the web site of your state's Attorney's General and file a complaint with them. Also, call capital first everyday just to bug them, and if they answer and say "Do to high volume of calls, leave your name and phone #", DON"T let them off of the phone, and don't let them tell you they don't have a computer in front of them, cause they do!!! I have called them twice a day, every day for the past 5 weeks, I have sent ceritifide letters, just to big them and let them know that they pulled this scam on the wrong person!!! Don't give up there is help. But first you have to get ahold of your bank to get the account reversed, and do that ASAP. Make copies of everything you send, or every complaint you file, write down every phone call you make to the company, and get that persons name and rep number, the more information you have the better. Just don't ever take NO for an answer. you also have to call the customer service and get a RA number, and a copy of your bank statement and write that number on the top and send it to the company, and make sure and do this all right away, don't waste any time!!! Good Luck.
Crystal
Ramona,#4Consumer Comment
Sun, June 09, 2002
Holly, First thing you have to do is close that account and open a new one. There are a couple other companies involved in this, the Harford Auto club, and Mega savors, they will also try and get money out of your account. Next, and you have to do this within the 30 or 60 days, contact your bank and have them put a "REVERSE" on those withdrawls that were taken out, it costs around $15 dollars to this, but it is well worth it, then go to www.FTC.gov and file your complaint with them, then go to the BBB and file a complaint also, then go to the web site of your state's Attorney's General and file a complaint with them. Also, call capital first everyday just to bug them, and if they answer and say "Do to high volume of calls, leave your name and phone #", DON"T let them off of the phone, and don't let them tell you they don't have a computer in front of them, cause they do!!! I have called them twice a day, every day for the past 5 weeks, I have sent ceritifide letters, just to big them and let them know that they pulled this scam on the wrong person!!! Don't give up there is help. But first you have to get ahold of your bank to get the account reversed, and do that ASAP. Make copies of everything you send, or every complaint you file, write down every phone call you make to the company, and get that persons name and rep number, the more information you have the better. Just don't ever take NO for an answer. you also have to call the customer service and get a RA number, and a copy of your bank statement and write that number on the top and send it to the company, and make sure and do this all right away, don't waste any time!!! Good Luck.
Crystal
Ramona,#5Consumer Comment
Sun, June 09, 2002
Holly, First thing you have to do is close that account and open a new one. There are a couple other companies involved in this, the Harford Auto club, and Mega savors, they will also try and get money out of your account. Next, and you have to do this within the 30 or 60 days, contact your bank and have them put a "REVERSE" on those withdrawls that were taken out, it costs around $15 dollars to this, but it is well worth it, then go to www.FTC.gov and file your complaint with them, then go to the BBB and file a complaint also, then go to the web site of your state's Attorney's General and file a complaint with them. Also, call capital first everyday just to bug them, and if they answer and say "Do to high volume of calls, leave your name and phone #", DON"T let them off of the phone, and don't let them tell you they don't have a computer in front of them, cause they do!!! I have called them twice a day, every day for the past 5 weeks, I have sent ceritifide letters, just to big them and let them know that they pulled this scam on the wrong person!!! Don't give up there is help. But first you have to get ahold of your bank to get the account reversed, and do that ASAP. Make copies of everything you send, or every complaint you file, write down every phone call you make to the company, and get that persons name and rep number, the more information you have the better. Just don't ever take NO for an answer. you also have to call the customer service and get a RA number, and a copy of your bank statement and write that number on the top and send it to the company, and make sure and do this all right away, don't waste any time!!! Good Luck.