- Report: #24510
Complaint Review: Capital One Bank - Glen Allen Virginia
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Author Not Confirmed
Why?
Capital One Bank
11011 W. Broad St. Glen Allen, 23060-5937 Virginia, U.S.A.
Phone:
800-495-7327
Web:
N/A
Categories:
Business Rating:
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Capital One Bank ripoff ripoff business from hell Glen Allen Virginia
I had a secured credit card with Capital One. No matter when I sent out the payment, it was alway credited late. I call several times to resolve this matter. One time I was told that the payment had reached their office just minutes after their cut-off time.
When I asked to speak to a supervisor or manager, I was told that there was none and that she (the so called customer service representative) "did not need anyone standing over her telling her to do her job". She hung up on me after I told her how rediculous that statement was.
I would like to here from anyone involved in class action suits with this company.
Ursell
Sacramento, California
When I asked to speak to a supervisor or manager, I was told that there was none and that she (the so called customer service representative) "did not need anyone standing over her telling her to do her job". She hung up on me after I told her how rediculous that statement was.
I would like to here from anyone involved in class action suits with this company.
Ursell
Sacramento, California
1 Updates & Rebuttals
Ed
Houston,Texas,
Class actions against Capital One
#2Consumer Comment
Mon, July 15, 2002
Currently, I know of two separate groups of putative (filed as class action, but not yet certified as one by the court) in California federal courts, and one nationwide class already certified by a state court in Galveston, Texas. Capital One appealed the certified class, and that appeal is pending.
