;
  • Report:  #117655

Complaint Review: Capital One Credit - Richmond Virginia

Reported By:
- villa park, Illinois,
Submitted:
Updated:

Capital One Credit
PO Box 85090 Richmond, 23285 Virginia, U.S.A.
Phone:
800-7084644
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Acccpted offer for 2.99% CREDIT CARD balance transfer rate FOR LIFE - CapitalOne transferred the balance, THEN disclosed that the rate would ACTUALLY be 9.99% for life, higher than we were paying on the last card! I called immediately, and they refused to lower the rate OR undo the transfer. Our credit rating is expectionally high - in the 700s - and they had NO valid reason for nearly tripling the rate! Worst of all, they disclosed the high rate AFTER the fact! I held for twenty minutes, talked to a supervisor AND "manager", to no avail.

DON'T BE FOOLED like we were!

Barb

villa park, Illinois
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//