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  • Report:  #990355

Complaint Review: Capital One - Internet

Reported By:
westrj - Baton Rouge, Louisiana, United States of America
Submitted:
Updated:

Capital One
440 3rd Street 70806 Internet, United States of America
Phone:
18006552265
Web:
www.capitalone.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Capital One is out of control.  I paid all of my bills in one day and the payments were reflected in both my Capital One iPhone app and online through capitalone.com.  Long story short- the money was TAKEN OUT OF MY ACCOUNT the same day I paid all my bills and put in "pending status" which means that I can't use it (which makes sense because I had paid my bills with it)  but capital one then took the pending status off of all of my bill payments and ran the payments AGAIN, putting my account into the negative and charging me $400 NSF.  I will call the better business bureau.  


1 Updates & Rebuttals

Robert

Irvine,
California,
U.S.A.
So

#2Consumer Comment

Thu, January 03, 2013

but capital one then took the pending status off of all of my bill payments and ran the payments AGAIN,
- So just so it is clear what you are saying.  You are saying that Capital One double paid every one of your bills.  That is you now have 2 Car Payments, 2 Electricity Payments, 2 Credit Card Payments..etc.

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