- Report: #103556
Complaint Review: Capital One - Richmond Virginia
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Author Not Confirmed
Why?
Capital One
POB 85015 Richmond, 23285 Virginia, U.S.A.
Phone:
800-9033637
Web:
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Capital One membership annual fee ripoff Richmond Virginia
Their website clearly states (http://apply2.capitalone.com/8090/1-724/disclosures.jsp?s=08090001724XXCO31XX1PLATMCXXXX) that for their Platinum M/C there is no annual / membership fee. I applied online and received my card a week later (June 2004). It had only a $500 limit so I called and asked them to close the account since it wasn't enough to transfer the balance of another credit card with high interest. I did not activate the card. Two weeks later, I received a billing statement saying that I owed them a $59 membership fee. I sent two letters (one to their billing dept., and another to customer svc.) demanding they remove the fee and close the account... this was in July... yesterday, (8/12/04) I received a second billing statement saying I owed them the $59 PLUS a $29 late fee! I am sending them two more letters and have filed complaints with the FTC and BBB. These people are LIARS and FRAUDS!
Scott
Tustin, California
U.S.A.
Scott
Tustin, California
U.S.A.
