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  • Report:  #59706

Complaint Review: Capital One - Virginia

Reported By:
- charlotte, North Carolina,
Submitted:
Updated:

Capital One
Virginia, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
When I was 18 and fresh out of high school I obtained my first Visa account with capital one. My first initial balance was 250.00. Everything was fine for a while,then I fell on hard time(job layoff), made arrangements, and continued to do the best I could, but it ended up as a charge-off.

A couple of years past, I'd graduated from a program and landed a pretty decent job, so I got involved in a reestablish credit program with them. It was another Visa account so I thought!(I'm still holding onto the visa card just for show).

I call them for a pay-off balance and they tell me I have a mastercard account in the amount of $1000.00. I have never had a mastercard and I keep getting passed to different people who constantly put me on hold, come back read a bogus account number and tell me its my account. I HAVE NEVER IN MY LIFE HAD BUT ONE ACCOUNT AND THATS A VISA WITH CAPITAL ONE....

Adrian

charlotte, North Carolina
U.S.A.


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