- Report: #1247828
Complaint Review: CarAutoCovers.com - Internet
-
Author Not Confirmed
Why?
CarAutoCovers.com
Internet, USA
Phone:
800-2885844
Web:
http://www.carautocovers.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CarAutoCovers.com Cheap product and no valid warranty Internet
Bought their top of the line cover 5 layer for my car that sits outdoors for about 9 months out of the year. About 10 months after receiving my cover i noticed that it was falling apart in that it was leaving a powdery substance on the car so I contacted them and they honestly did replace it rather quick. They stated that I must have received a bad cover.
Well 8 months after the replacement cover was received the same thing is happening so I contacted them again and now want me to pay $40 for a replacement cover as their policy is to only replace 1 cover for free. (maybe for indoor use it will do fine but the cover I bought states for outdoor use safe for snow and ice)So that means that every 8-10 months I will need to buy a replacement $40 cover?
Going back and forth with emails is no help and they state that there is no one else to talk to but to the person on email...Save your money and dont buy their crap. They dont stand behind the warranty they state on their site and their customer service sucks. On to the BBB it is for me now.
Good Luck
