- Report: #35676
Complaint Review: CardService International - Moorpark California
-
Author Not Confirmed
Why?
CardService International
6101 Condor Drive Moorpark, 93021 California, U.S.A.
Phone:
800-4565902
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CardService International Charges merchants (me) for frauduent and non-value transactions ripoff Moorpark California
Hi folks:
Well, it finally happened. The horror stories about CardService International finally hit me when fraudulent charges (not the fault of Authorize.net) got hacked through the web and from my account.
CardService International, on the other hand, simply watched 8000 transactions come through (8000 transactions for zero dollar amounts) and charged me for every single one of them (a whopping $2600 and change) without ever notifying anyone about it. CardService International will do nothing to mitigate the damage. In fact, all they do is read from their policy book about how nothing is their responsibility.
I'm taking this to the media and appreciate any help you can offer.
I am extremely vexed and concerned about Merchant Service Providers' ability to rip off honest merchants, charging transaction fees for fraudulent and non-existent transactions. And I'm REALLY pissed off when their answer to merchants' pleas for help is, "read your service agreement."
I have therefore launched http://www.rippedoffbycardserviceinternational.org and invite you (and any of your friends who have credit card accounts for their businesses) to visit. This is a not-for-profit , never-going-to-spam you group that has been formed to protect the rights of merchants -- and that could be you, if you take credit cards -- the world over.
It's a quick, one page site. I'm asking you to help unite merchant victims (and potential victims) of rip-off Merchant Service Providers, in order to get these policies and practices changed.
It's totally free. I'm doing this for the little guy.
*
Rob
Encino, California
Click here to read other Rip Off Reports on Card Services International
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
Read below why a phone number or link was removed from this Report
*EDitor's Comment
The reason why we have removed links, e-mail address or phone numbers from this report is because people have, in the past, attempted the following, ...all too often.
Posting LINKS
Many times links to unknown web sites will cause your pc to freeze up and /or cause you to get a computer virus, virtually rendering your computer useless. Most of the time, this is the work of a Company or an Individual who has been reported.
Many Government links are no better than the BBB and are just a waste of time, giving you false hope. Many government sites (like the BBB) just collect all information from you, the consumer, but never make that information available, so consumers will NOT be educated as to what exactly they should be looking out for. On the other hand, many government agencies have and do come to the Rip-off Report for information. We have been assisting many government agencies for some time now, including the FBI and Attorney General offices from around the country..
Now that all these Rip-off Reports are out in the open for everyone to see, in a way, this embarrasses these agencies into doing something when they see so many reports on a Company or Individual, because they are now out in the open for all to see. Unfortunately, many (not all) Attorney General Office's and government agencies will not move against a rip-off unless there is going to be some sort of publicity on the rip-off. By reporting your experience on the Rip-off Report, is the next best thing to getting your story on TV or in a newspaper. Most national TV networks and many local TV stations from all around the country come to the Rip-off Report for information they will not get from the BBB, Attorney General office's or any other government agency. Rip-off Report has instigated many local and national stories, resulting in help for victims, in one way or another. Most government agencies will never even bother with rip-offs unless it involves $50,000 or more. Now that the government is cutting back even more dollars for these types of programs, this number will even get higher and we can expect even less to get done, by even less people to work on all these rip-offs.
LAWYERS :
We have also struggled with the following for a long time..
The reason why we delete phone numbers, ..all too often unscrupulous lawyers or individuals posing as lawyers are collecting victims information to only further victimize them. Many times, well-meaning consumers think they are going to collect names and get them to a lawyer who will do something. In every case we have allowed a consumer victim to do this, nothing has ever came of it. Consumers were under the impression that something will be done to get them help. In every case this did nothing but lead the consumer on, further victimizing them, and some consumers were mad at us. We feel it is our responsibility to check the legitimacy of the lawyer before advertising their service on the Rip-off Report.
We will also not allow lawyers to use this web site for free when they will end up taking a large amount of fees, leaving the victim with very little. There are many competent lawyers out there that know how to get the unscrupulous Companies or Individuals who ripped you off, to pay their fees. Those lawyers capable of this can post their numbers after checking with us here at the Rip-off Report.
POSTING YOUR E-MAIL ADDRESS:
For similar reasons as mentioned above, we will not allow individuals to post e-mail addresses, so they can be contacted for more info they claim they cannot post. If that person can contact YOU and get the information, so will everyone else be contacting you anyway, and, if it's good enough for them to receive it by contacting you, then you should be able to post that information for everyone to see and know about. And, many times, in an attempt to get your contact information, consumers will leave an email address; this is just a ploy to sell you a product or some other service. Most likely, you will end up on other junk mail lists. ..if they have something to sell, they should place an advertisement showing support to Rip-off Report.com so we can further help consumers.
ADDITIONAL NOTE ...about our advertisers:
As an extra added precaution to our readers, even all our PAID advertisements are checked out to the best of our ability before allowing them to be placed on the Rip-off Report. WE have turned down many advertisers to date. Advertisers on the Rip-off Report know, they are not immune from a Rip-off Report being filed on them. How many times do you see Rip-off companies advertising on TV and in publications when you know there are so many complaints about them!
We welcome your feedback on this subject.
Click on the REBUTTAL BOX below and submit a Consumer Comment so everyone can see.
ED Magedson
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Well, it finally happened. The horror stories about CardService International finally hit me when fraudulent charges (not the fault of Authorize.net) got hacked through the web and from my account.
CardService International, on the other hand, simply watched 8000 transactions come through (8000 transactions for zero dollar amounts) and charged me for every single one of them (a whopping $2600 and change) without ever notifying anyone about it. CardService International will do nothing to mitigate the damage. In fact, all they do is read from their policy book about how nothing is their responsibility.
I'm taking this to the media and appreciate any help you can offer.
I am extremely vexed and concerned about Merchant Service Providers' ability to rip off honest merchants, charging transaction fees for fraudulent and non-existent transactions. And I'm REALLY pissed off when their answer to merchants' pleas for help is, "read your service agreement."
I have therefore launched http://www.rippedoffbycardserviceinternational.org and invite you (and any of your friends who have credit card accounts for their businesses) to visit. This is a not-for-profit , never-going-to-spam you group that has been formed to protect the rights of merchants -- and that could be you, if you take credit cards -- the world over.
It's a quick, one page site. I'm asking you to help unite merchant victims (and potential victims) of rip-off Merchant Service Providers, in order to get these policies and practices changed.
It's totally free. I'm doing this for the little guy.
*
Rob
Encino, California
Click here to read other Rip Off Reports on Card Services International
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
Read below why a phone number or link was removed from this Report
*EDitor's Comment
The reason why we have removed links, e-mail address or phone numbers from this report is because people have, in the past, attempted the following, ...all too often.
Posting LINKS
Many times links to unknown web sites will cause your pc to freeze up and /or cause you to get a computer virus, virtually rendering your computer useless. Most of the time, this is the work of a Company or an Individual who has been reported.
Many Government links are no better than the BBB and are just a waste of time, giving you false hope. Many government sites (like the BBB) just collect all information from you, the consumer, but never make that information available, so consumers will NOT be educated as to what exactly they should be looking out for. On the other hand, many government agencies have and do come to the Rip-off Report for information. We have been assisting many government agencies for some time now, including the FBI and Attorney General offices from around the country..
Now that all these Rip-off Reports are out in the open for everyone to see, in a way, this embarrasses these agencies into doing something when they see so many reports on a Company or Individual, because they are now out in the open for all to see. Unfortunately, many (not all) Attorney General Office's and government agencies will not move against a rip-off unless there is going to be some sort of publicity on the rip-off. By reporting your experience on the Rip-off Report, is the next best thing to getting your story on TV or in a newspaper. Most national TV networks and many local TV stations from all around the country come to the Rip-off Report for information they will not get from the BBB, Attorney General office's or any other government agency. Rip-off Report has instigated many local and national stories, resulting in help for victims, in one way or another. Most government agencies will never even bother with rip-offs unless it involves $50,000 or more. Now that the government is cutting back even more dollars for these types of programs, this number will even get higher and we can expect even less to get done, by even less people to work on all these rip-offs.
LAWYERS :
We have also struggled with the following for a long time..
The reason why we delete phone numbers, ..all too often unscrupulous lawyers or individuals posing as lawyers are collecting victims information to only further victimize them. Many times, well-meaning consumers think they are going to collect names and get them to a lawyer who will do something. In every case we have allowed a consumer victim to do this, nothing has ever came of it. Consumers were under the impression that something will be done to get them help. In every case this did nothing but lead the consumer on, further victimizing them, and some consumers were mad at us. We feel it is our responsibility to check the legitimacy of the lawyer before advertising their service on the Rip-off Report.
We will also not allow lawyers to use this web site for free when they will end up taking a large amount of fees, leaving the victim with very little. There are many competent lawyers out there that know how to get the unscrupulous Companies or Individuals who ripped you off, to pay their fees. Those lawyers capable of this can post their numbers after checking with us here at the Rip-off Report.
POSTING YOUR E-MAIL ADDRESS:
For similar reasons as mentioned above, we will not allow individuals to post e-mail addresses, so they can be contacted for more info they claim they cannot post. If that person can contact YOU and get the information, so will everyone else be contacting you anyway, and, if it's good enough for them to receive it by contacting you, then you should be able to post that information for everyone to see and know about. And, many times, in an attempt to get your contact information, consumers will leave an email address; this is just a ploy to sell you a product or some other service. Most likely, you will end up on other junk mail lists. ..if they have something to sell, they should place an advertisement showing support to Rip-off Report.com so we can further help consumers.
ADDITIONAL NOTE ...about our advertisers:
As an extra added precaution to our readers, even all our PAID advertisements are checked out to the best of our ability before allowing them to be placed on the Rip-off Report. WE have turned down many advertisers to date. Advertisers on the Rip-off Report know, they are not immune from a Rip-off Report being filed on them. How many times do you see Rip-off companies advertising on TV and in publications when you know there are so many complaints about them!
We welcome your feedback on this subject.
Click on the REBUTTAL BOX below and submit a Consumer Comment so everyone can see.
ED Magedson
[email protected]
badbusinessbureau.com
www.ripoffreport.com
1 Updates & Rebuttals
Randall
Dallas,Texas,
U.S.A.
Hacking issues and Merchant Accounts
#2Consumer Suggestion
Thu, May 15, 2003
I have worked in the Payment Processing Industry since 1997. I have worked for a Gateway provider a part of a NASDAQ traded company, spent 5 years with CSI and am now an Agent with the Company. A little background might be helpful. CSI's Agents have been resellers of Authorizenet and many still are. In 2001 hackers exploited a vulnerability in the web link interface of Authorizenet. Authentication is a major issue with Gateway providers. Many small merchants can barely pay their fees to accept credit cards and are marginal in terms of the profitability to Merchant Service Providers. Their business Models are sadly not based upon research or reality. MLM Multi Level Marketing schemes, fads or get rich quick schemes are too often smoke and mirrors and not viable businesses. MSPs provide businesses a valuable service, the ability to make accept payment by credit, debit, stored value, gift cards, EBT etc. My advice is as follows 1. Read your agreement Too often Merchants listen to what the Sales Person says not what the contract reads. 2. Get a copy of all documents. 3. Make sure that before you activate the service that you fully understand your liabilities. 4. Most new businesses fail in the first year. If your business tanks figure out the cost of closing your business. NEW BUSINESS VENTURES ENTAIL RISK not everyone succeeds. MSPs either have a floor limit, or a monthly minimum processing fee. Expect to pay a monthly statement/customer service fee. Expect to pay for hardware of software. I am constantly amazed that Merchants expect to get something for nothing. Competitive prices, good equipment, that complies with Regulations, training & support cost money. READ YOUR CONTRACTS Know what the terms are to cancel your agreement. If you are leasing a terminal it is a seperate agreement from your processing agreement. If you lease an Automobile and park it in your garage do you have to pay the Lease? Yes. It is the same with a Lease on a Point of Sale terminal if you don't want to lease, buy the terminal outright or ask about a Rental option.
