- Report: #882480
Complaint Review: Care Credit/GE Capital - Internet
Reported By:
Dstar -
Manchester, New Hampshire, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Care Credit/GE Capital
Internet, United States of America
Phone:
1-877-417-1317
Web:
www.carecredit.com
Categories:
Business Rating:
(0)
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Care Credit/GE Capital Total Ripoff and Unscrupulous! Internet
My husband and I opened up this Care Credit account to use for our animals when they have Vet appointments as the appointments are expensive. Care Credit advertised that they were running a special for 6 months with no interest due from the time the account was opened. That was a joke!! The first bill, which was late getting to us, had interest charges plus late charges included!! When I called the company, which took a while to get a real human being, the person was rude and told me that they would not remove the interest charges or late charges. After I demanded to speak to a manager, the manager did remove the late charges but not the interest charges.
I mailed my payment for the month of May (due the 15th) on May 9 and today when I checked with my online account it was still not posted and it indicated that I was already late (today is May 14!). I tried calling Care Credit and could not get through at all to a human being. I intend to pay this card off in the next month and terminate my account with them. They are deceptive and underhanded and are making a ton of money illegally. I'm sure I won't be the only one complaining about them now and in the future but I will go back to paying cash for here on out!
I mailed my payment for the month of May (due the 15th) on May 9 and today when I checked with my online account it was still not posted and it indicated that I was already late (today is May 14!). I tried calling Care Credit and could not get through at all to a human being. I intend to pay this card off in the next month and terminate my account with them. They are deceptive and underhanded and are making a ton of money illegally. I'm sure I won't be the only one complaining about them now and in the future but I will go back to paying cash for here on out!
1 Updates & Rebuttals
GECapital
United States of AmericaWe would like to help
#2UPDATE Employee
Tue, May 15, 2012
**To expedite a response, please provide Reference code DM 051512_rr_dstar**
Im sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at [email protected] with the following information:
- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
For your security, please do not include your account number in your email.
Regards,
Nicole
GE Capital
