- Report: #1270143
Complaint Review: CARE.COM - Nationwide
Reported By:
Mario Canazza -
Brasilia, Alabama, Brazil
Submitted:
Updated:
-
Author Not Confirmed
Why?
CARE.COM
Nationwide, USA
Web:
www.care.com
Categories:
Business Rating:
(0)
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CARE.COM Auto-renewal without my consent
I subscribed for a one-month plan to hire a babysitter on June 19, and the site upgraded my subscription without my consent. I've been charged for August, September, October and November and they say that they will not refund 42.46 dollars charged extra for each of these extra four months.
They seem to use a automatic-renewal policy, even without customer consent.
They will not refund me, even though they know I have not accessed the website since my one-month plan ended in July. This seems like a scam, they disregard the consumer's choice and just upgrade without notice.
