Complaint Review: Career Services International - Nationwide

Please see our response to PANEKMI's complaint of 6/23/08 for full details relative to this gentleman. Career Services International's professional staff includes college graduates, holders of master's degrees, and a juris doctorate (former attorney and business executive). PANEKMI states Career Services International is a criminal company. This statement is untrue there are no criminal complaints or adjudications against Career Services International.

CROOKS! This company did everything it could to NOT work with me! They did NOTHING to help me and have yet to deliver on the two key aspects of their service: The targeted company list and mailing the contracted document package to the company list. Yet, they took my $1900 and I've got nothing to show for it. This company can say whatever they want. Don't believe it! I affirm what this other person said. They are liars! Beware of the Bait and Switch! Bait and Switch is fraud and, therefore, illegal. As an executive-level professional, they promised to market me at $160k. How can someone with [maybe] a high school diploma know how to target executive level employers? That's right! It's impossible. I'm currently entering into litigation with this criminal company.

ZXCCareer Services International is challenging this complaint for the following reasons: First we did not misrepresent the product; we do verify every contact we mail out. There is an entire department dedicated to this process. A customized resume, networking letter, and reference lists were activated for the client's use on 6-10-05. We did not mislead Ms. Diane as to the nature of our business, it is clearly posted on our website, brochure and, online demo. Our writers have a minimum of a bachelor degree in Writing/English and, are certified by the Professional Association of Resume Writers. Additionally, all writing is done after a detailed interview of the client by their assigned writer. Ms. Diane had such a meeting on 6-8-05. There was no unfair or deceptive or fraudulent act done in connection with this transaction. We will continue to guarantee our services by offering continued replacement services for a period of five years and do everything we can to assist Ms. Diane in her job search as per our User Agreement. Her report also states that we are a division of Bernard Haldane, which is totally incorrect. We are in no way affiliated with any other agency. We regret not being able to resolve this client's concern, after many discussions we did not see eye to eye on a monetary settlement. We provided custom materials and as per our user agreement Ms. Diane is responsible for these expenses. On 8/1/05 we offered a 25% refund and continued service or 50% and we would part ways. She felt paying 50% of the agreed upon expense and still be provided ongoing coaching and career materials was the only way we could settle the dispute. Please understand due to the out-of-pocket expenses to employ researchers, writers and coaches for Ms. Diane account this request was not feasible. As in any other service-based company it is nearly impossible to satisfy everyone. We have hundreds of successful clients that we assisted in 2005, and have testimonials available upon request.