- Report: #1386294
Complaint Review: CARiD - Internet
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Author Not Confirmed
Why?
CARiD
Internet, USA
Web:
//www.carid.com
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Business Rating:
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CARiD carid.com, carid, CARiD, RECON RIP OFF! HORRIBLE COSTUMER SERVICE! THIEVES! Internet
This company is a complete scam site! I ordered tail lights for my truck. I broke busted mine so I thought instead of paying $900 for one stock tail light, ill just upgrade to some aftermarket ones. So I ordered the RECON LED tails light ($499). They came in the mail and was the wrong ones. The wiring harnesses did not match. One was round the stock was square. A 5th grader would know those 2 would not fit. So I never even tried to install them. I called both companies immediately and and they said there was not adapter to make them fit and to just return them. Sounds easy right....Well a week and a half later I call to see if they got the light. It went back to the manufacture (RECON) and CARiD said they were used and would not refund me my money.
I emailed and called over and over. They finally said that they had a picture of the lights and they were badly damaged. I NEVER even took the second one out of the package. And the first one I just looked at it and put it back in the box. There was NO damage to these at all. I asked for a picture. They sent me a picture of this taillight that looked like someone smeared dirt all over it and created micro scratches, which is something I did not do and was not in that condition when I mailed the back. They said RECON was mailing them back to me and there would be no refund. Well 3 weeks later. They never even sent the lights back to me and will not respond to my emails. THEY STRAIGHT UP STOLE $500. DO NOT BUY FROM CARiD!!!!!!!!!!!!!!!!!
