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  • Report:  #886031

Complaint Review: Carnival Cruise Lines - Conway Arkansas

Reported By:
Toneen Slimick - Sarasota, Florida, United States of America
Submitted:
Updated:

Carnival Cruise Lines
Conway Arkansas Conway, Arkansas, United States of America
Phone:
1-800-816-0205
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
We booked  a "special" with Vacation tour and Travel. I called ahead and asked numerous questions and all the answers were yes.   A complete LIE and deception.   Only to find out everything we were told was a lie.  And the problem is you call up one number/company and ge dates and info through another company and pay through another company and then TRY to book through yet another company.  Then when  you call Carnival they say oh sorry it is not through them.  We were told you could book one per house hold which my sons live in different households but when we went to book it they said it was GROUP bookings and not allowed.  Everytime you try to book it there are not rooms left UNLESS you UPGRADE for lots of money more.  A total rip off and Carnival will not back you up and we have been on 7 or more cruises with 20 or 30 people  and will never go on a cruise after this.  they are a rip off!Toneen, Sarasota, Florida


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