- Report: #71443
Complaint Review: Carpet Mills Of America - Carrollton Texas
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Author Not Confirmed
Why?
Carpet Mills Of America
2305 Beltline Road Suite 120 Carrollton, 75067 Texas, U.S.A.
Phone:
972-418-6606
Web:
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Carpet Mills Of America ripoff refund practices, stealing won't pass on refund from manufacturer of my returned tile Carrollton Texas
Bought $1700 worth tile in Dec 2003 and the order was messed up by salesman. I returned one wrong box of tile for refund worth $275 to store. The salesman said he'd refund money after he took it back to manufacturer. For 3 months salesmen never returned to manufacturer, after 100 calls I had to do it.
I negotiated with manufactuer (Daltile) (who Carpet mills buys from) for refund. Refund processed 08/28/03 for $275 sent to Carpet Mills, on my behalf; that was 4 months ago.
Many calls later, now going on 9 months waiting, carpet Mills still won't give me my money back. This is stealing. I want my money back. No one at their corporate office ever calls back, won't give name of CEO or any managers. It's a big secret.
BBB report filed still no resolution.
Chiffon
lewisville, Texas
U.S.A.
I negotiated with manufactuer (Daltile) (who Carpet mills buys from) for refund. Refund processed 08/28/03 for $275 sent to Carpet Mills, on my behalf; that was 4 months ago.
Many calls later, now going on 9 months waiting, carpet Mills still won't give me my money back. This is stealing. I want my money back. No one at their corporate office ever calls back, won't give name of CEO or any managers. It's a big secret.
BBB report filed still no resolution.
Chiffon
lewisville, Texas
U.S.A.
2 Updates & Rebuttals
Chiffon
Lewisville,Texas,
U.S.A.
I got refund only after atorney general got involved
#2Author of original report
Fri, March 19, 2004
Thanks for your suggestions.. I sent complaint to attorney general, they responded within days, then emediatly Carpet Mills called and refunded my money. Very sad that such extremes had to be taken...
David
Seattle,Washington,
U.S.A.
people to contact run by Rasmi and Waleed Almallah
#3Consumer Suggestion
Thu, March 18, 2004
The general mgr is is Warren Whitten. The stores are owned and run by Rasmi and Waleed Almallah. They have 51 stores in several states. Hope this helps.
