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  • Report:  #245893

Complaint Review: Carpetmax - Clarksville Tennessee

Reported By:
- Norristown, Pennsylvania,
Submitted:
Updated:

Carpetmax
1022 College Street, Clarksville, 37040 Tennessee, U.S.A.
Phone:
931-647-7735
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Before purchasing new carpet for my home I researched brands online. I read a report that some companies will install a lesser grade of carpet then you ordered if you are not careful, each style has 3 different grades for different traffic areas.

I purchased a 100% nylon berber carpet from Carpetmax of Clarksville TN. I took the sample home with me to match other flooring, (good thing I did!)

When they came to install my carpet I looked at it and saw it was a lesser grade then what I had ordered and showed the sample to the installer.

When the manager of carpetmax came to my home, all he could say was I shouldn't have had that sample!! I had ordered a tight loop carpet, the carpet they brought was so loose you could see through the loops!

Bobbi

Norristown, Pennsylvania
U.S.A.


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