They sold me a nice 2011 Ford Fiesta Lemon. The dealer should have never sold such a car knowing that it had recalls for transmission. We bought the extra care package which is worthless since they make it difficult to know what is covered and after requesting the contract via mail, they never sent it. Sounds as fishy as selling a car that has recalls. I experienced 3 failures already. The Ford dealers won't fix the problem. The dealer who sold me the car won't fix the problem either since it is a manufacturer deffect. The extra repair coverage i bought for almost 3k is a pure rip off. I trusted the dealer because of their rating and I trusted American cars. Biggest mistake ever. Thank you for all the trouble. May you be rewarded for what you have done.
FloridaNative
Palm Beach Gardens,#2Consumer Comment
Tue, September 19, 2017
Sounds like the warranty is worthless. Cancel it right away and any other warranty they added to the price. The cost will be applied to the outstanding balance of your loan for the purchase and will not reduce the monthly payment, but it will reduce your outstanding balance. Better to not spend the money on a worthless warranty. Check your contract for other expensive worthless add on items and cancel them too.. The quicker you do this, the more you will receive as a refund. Don't expect the dealership to cooperate, you will need to read the warranty contracts to see how to cancel directly through the warranty company. Don't wait. Good luck.