- Report: #1009752
Complaint Review: Cars Protection Plus - Murrysville Pennsylvania
Reported By:
Mary Kathryn Stephens -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Cars Protection Plus
4431 Penn Hwy, Suite 1 Murrysville, 15668 Pennsylvania, United States of America
Phone:
1-888-335-6838
Web:
carsprotectionplus.com
Categories:
Business Rating:
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Cars Protection Plus Didn't honor contract Murrysville, Pennsylvania
The protection plan indicates that the camshaft and crank shaft components are covered under the Engine/Fuel System in the contract.
9/2012
When I took my car to mercedes benz of Plano, Texas they diagnosed the problem as the right intake camshaft magnet/solenoid. When my service manager called to see if this was covered they denied the claim stating that they didn't cover any "solenoid" camshaft problems.
This was only a $190.40 claim. I spoke to the adjuster and he indicated they didn't cover that particular problem. I asked why the contract indicates this part is covered and he said not the "solenoid."
1/2013
I took my car back to mercedes and they diagnosed the problem as the crankshaft sensor and the camshaft solenoids. The the cost was over $700 for parts and labor. They covered $123 of this bill and took out my $100 deductible so they paid $23.
Mary Kathryn
Dallas, Texas
9/2012
When I took my car to mercedes benz of Plano, Texas they diagnosed the problem as the right intake camshaft magnet/solenoid. When my service manager called to see if this was covered they denied the claim stating that they didn't cover any "solenoid" camshaft problems.
This was only a $190.40 claim. I spoke to the adjuster and he indicated they didn't cover that particular problem. I asked why the contract indicates this part is covered and he said not the "solenoid."
1/2013
I took my car back to mercedes and they diagnosed the problem as the crankshaft sensor and the camshaft solenoids. The the cost was over $700 for parts and labor. They covered $123 of this bill and took out my $100 deductible so they paid $23.
Mary Kathryn
Dallas, Texas
1 Updates & Rebuttals
Bubba Lee
REd Deer,Alberta,
Canada
YEP
#2General Comment
Wed, February 06, 2013
It does not matter what extended warranty company you are with
THIS WOULD HAPPEN ON THESE CLAIMS.
RippOff YES
Unusual or just this Company NO
Electrical components such as Solenoids are excluded from the coverage as in the contract.
