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  • Report:  #1081502

Complaint Review: Cautivadora - New York New York

Reported By:
Mike - New Orleans, Louisiana,
Submitted:
Updated:

Cautivadora
40 Wall Street New York, 10005 New York, USA
Phone:
877-601-0001
Web:
www.cautivadora.com
Tell us has your experience with this business or person been good? What's this?

I ordered 2 Adirondack chairs and a side table through a LivingSocial deal in which I paid $220 to LivingSocial for certificate vouchers and $186.03 to Cautivadora directly.  I placed the order on Cautivadora's website on May 12 and here it is September 4th now and I haven't receiving anything.  Initially Cautivadora would pickup the phone about once every 10 calls but never returned any voicemails and occasionally responded to email inquiries.

First I was told they were very backed up with orders and could take 4-6 months to ship, then I'm told there was an issue with UPS not providing tracking numbers... in hindsight it seems these were all stall tactics in the interest of extending the time duration beyond the applicable limits for credit card / paypal fraud reports and refund eligibility.  In recent weeks they have become totally unresponsive to any form of communication.  Fortunately LivingSocial finally decided to refund my $220 but I'm still out over $180 from Cautivadora and have wasted a lot of time with this mess.  

CAUTIVADORA IS A RIP-OFF COMPANY THAT DOES NOT HONOR THEIR COMMITMENTS AND IS ONLY LOOKING TO SCAM PEOPLE.  AVOID CAUTIVADORA AND JANEEN JONES LIKE THE PLAGUE!!!



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