- Report: #255509
Complaint Review: CCBill.com - Tempe Arizona
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CCBill.com
ccbill.com Tempe, Arizona, U.S.A.
Phone:
888-596-9279
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CCBILL.com ripoff dihonest draudulent billing Tempe Arizona
Company billed my credit card on 6/14/07 when I cancelled on 6/09/07. They have not agreed to a refund and say that I can only get one if I can prove to them that I went on their website and cancelled the subscription. They are only accepting an email, which is a confirmation from the website. I did not receive any email and they will not refund my money.
Christopher
Goose Creek, South Carolina
U.S.A.
Christopher
Goose Creek, South Carolina
U.S.A.
1 Updates & Rebuttals
Partick
Nashua,New Hampshire,
U.S.A.
Proof Of Prior Cancellation
#2Consumer Comment
Wed, June 20, 2007
How is this credit card fraud when you approved the initial charge? You also agreed to the terms and conditions when you subscribed to the site. It says on there to cancel at least 24 hours prior to the rebill date. Regarding your previous cancellation attempt: If you really did cancel it, then you would have received a confirmation email. The only way you would not have received it is if you have a spam blocker and the email could have been blocked from reaching your immediate inbox; or you had entered your email address incorrectly onto the sign up page of the website. The reason for not issuing a refund is: the CCBill consumer support representatives are not able to determine if you actually did cancel your subscription prior to the rebill date. They don't say "a refund is to able to be issued w/out proof" to make you mad or to supposedly be apart of a "crooked" company; they say it because they are getting paid to.
