- Report: #551054
Complaint Review: CELLULAR BLOWOUT - Agoura Hills California
Reported By:
MH in Denver -
Castle Rock, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CELLULAR BLOWOUT
29399 Agoura Road Agoura Hills, 91301 California, United States of America
Phone:
(818) 889-5610
Web:
Agoura Hills, CA 91301
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CELLULAR BLOWOUT NO REFUND. NO PHONE. 3 MONTHS Agoura Hills, California
Ordered a phone online on 10/13/2009. It was a birthday gift for my daughter. Paid for express shipping and gift wrapping, with a promise of express shipping within 1 - 3 business days of order. By 10/20/2009, still no phone. Called and emailed my concerns about not receiving. No one from Cellular Blowout reponds to phone calls, voice mail messages or email messages. After a month of no response from Cellular Blowout, I purchased another phone.
My credit card has long been charged, and they have managed to bill monthly for $5.99 for ringtones and wallpaper, that I never ordered. I have received only one refund to my CC for $5.99, so far, only to have the charge repeated.
They have a customer portal that I have been leaving emails in. I get responses through the portal only, but they are all lame excuses and stall tactics.
In preparation for my letter to the Attorney General's office, I went to the BBB. I feel like an absolute idiot, as they have an F Rating with the BBB, with a total of 1,319 complaints (1,057 remain unanswered).
SPARE YOURSELF THE AGONY. DO NOT DO BUSINESS WITH THIS COMPANY!
