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  • Report:  #355505

Complaint Review: Cellular-Blowout - Agoura Hills California

Reported By:
- Vancouver, British Columbia,
Submitted:
Updated:

Cellular-Blowout
29399 Agoura Rd Agoura Hills, 91301 California, U.S.A.
Phone:
818-889-1789
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I wish I had known about this website before odering a cell phone from Cellular Blowout. com I would never had any dealings with them whatever.

attached a copy of letter sent through paypal resolution center to Cellular Blowout.com

I received a cell phone from your company, but you have sent me the wrong one, I ordered an unlocked LG CU500 for which I paid $129.95 plus DHL Courier charges of $23.02, but you have sent me an LG CG300 which costs $79.99 and is locked to cingular network which is useless to me as I live in Canada and cingular network does not work here, it is a much cheaper substitute than the more expensive cell phone I ordered, I have had to wait 3 weeks for a cell phone and then you send me the wrong one, when I ordered on Jun 30, 2008 was told LG CU500 was in stock, than on Jul 08, 2008 I received an email from your company saying due to overwhelming customer response this cell phone was on backorder and for my inconvenience I was being offered a free car charger which of course I also have not received, I have tried calling your 818 889-1789 phone number and leaving messages none of which have been returned, I have also sent customer service tickets through your website but again no response, this LG CG300 cell phone is not what I ordered and hopefully this can be resolved through the paypal resolution centre as I am not a satisfied customer and for a company that states "100% SATISFACTION GUARANTEE" on their website I find this very hard to believe when you can't even get a hold of a live person to deal with...your prompt attention in this matter would certainly be appreciated...requesting a full refund

BE SMART have no dealings with Cellular-Blowout.com

Paul

Vancouver, British Columbia

Canada



2 Updates & Rebuttals

Paul

Vancouver,
British Columbia,
Canada
Cellular-Blowout Sent Cheaper Unlocked Cell Phone Instead Of More Expensive Locked Cell Phone Ordered Agoura Hills California

#2Author of original report

Fri, July 25, 2008

I wish I had known about this website before odering a cell phone from Cellular Blowout. com I would never had any dealings with them whatever. I attached a copy of letter sent through paypal resolution center to Cellular Blowout.com I received a cell phone from your company, but you have sent me the wrong one, I ordered an unlocked LG CU500 for which I paid $129.95 plus DHL Courier charges of $23.02, but you have sent me an LG CG300 which costs $79.99 and is locked to cingular network which is useless to me as I live in Canada and cingular network does not work here, it is a much cheaper substitute than the more expensive cell phone I ordered, I have had to wait 3 weeks for a cell phone and then you send me the wrong one, when I ordered on Jun 30, 2008 was told LG CU500 was in stock, than on Jul 08, 2008 I received an email from your company saying due to overwhelming customer response this cell phone was on backorder and for my inconvenience I was being offered a free car charger which of course I also have not received, I have tried calling your 818 889-1789 phone number and leaving messages none of which have been returned, I have also sent customer service tickets through your website but again no response, this LG CG300 cell phone is not what I ordered and hopefully this can be resolved through the paypal resolution centre as I am not a satisfied customer and for a company that states "100% SATISFACTION GUARANTEE" on their website I find this very hard to believe when you can't even get a hold of a live person to deal with...your prompt attention in this matter would certainly be appreciated...requesting a full refund BE SMART have no dealings with Cellular-Blowout.com Paul Vancouver, British Columbia Canada


Paul

Vancouver,
British Columbia,
Canada
Cellular-Blowout Sent Cheaper Unlocked Cell Phone Instead Of More Expensive Locked Cell Phone Ordered Agoura Hills California

#3Author of original report

Fri, July 25, 2008

I wish I had known about this website before odering a cell phone from Cellular Blowout. com I would never had any dealings with them whatever. I attached a copy of letter sent through paypal resolution center to Cellular Blowout.com I received a cell phone from your company, but you have sent me the wrong one, I ordered an unlocked LG CU500 for which I paid $129.95 plus DHL Courier charges of $23.02, but you have sent me an LG CG300 which costs $79.99 and is locked to cingular network which is useless to me as I live in Canada and cingular network does not work here, it is a much cheaper substitute than the more expensive cell phone I ordered, I have had to wait 3 weeks for a cell phone and then you send me the wrong one, when I ordered on Jun 30, 2008 was told LG CU500 was in stock, than on Jul 08, 2008 I received an email from your company saying due to overwhelming customer response this cell phone was on backorder and for my inconvenience I was being offered a free car charger which of course I also have not received, I have tried calling your 818 889-1789 phone number and leaving messages none of which have been returned, I have also sent customer service tickets through your website but again no response, this LG CG300 cell phone is not what I ordered and hopefully this can be resolved through the paypal resolution centre as I am not a satisfied customer and for a company that states "100% SATISFACTION GUARANTEE" on their website I find this very hard to believe when you can't even get a hold of a live person to deal with...your prompt attention in this matter would certainly be appreciated... requesting a full refund BE SMART have no dealings with Cellular-Blowout.com Paul Vancouver, British Columbia Canada

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