Complaint Review: Cellular Choices Inphonic - Internet

I did not receive my rebate untill almost one year later!! Numerous e-mails and phone calls resulted in nothing but lies and no rebate check. The ONLY way Inphonic/Cellular Choices will issue a rebate is to file a formal complaint with the BETTER BUSINESS BUREAU (www.bbb.org). I looked up Cellular Choices on the BBB website and the company had THOUSANDS of comlaints. I submitted the comlaint form with the BBB and within 10 days I had the check. It's unfortunate that sleazy, corrupt companies like INPHONICS/CELLULAR CHOICES only fulfil their responsibilities if legal actions are taken. File a complaint with the BBB and hopefully you will receive your rebate. Perhaps with enough comlaints this company will have its business license revoked (if it has one)!!

I did not receive my rebate untill almost one year later!! Numerous e-mails and phone calls resulted in nothing but lies and no check.

This Doreen person is lying through her teeth. I sent my rebate in over 7 months ago and I have still not received my money. They even admitted that everything was in order, but everytime they respond they tack another 3 months on to how long it takes to do this. So, Ddoreen, what is your excuse for my rebate being held up for over half a year???

As directed to by DOREEN DENNIS of Inphonic I e-mailed her to get a more percise dat that I may receive my rebate check and her response was, "Unfortunately I cannot give you an exact date on when the check will be mailed but I can confirm you were approved". What kind of answer is that? Inphonic/Cellular Choices has been giving me the run around for 16 weeks! Still waiting with NO ANSWERS!!

Hello Dais, My name is Doreen, and I'm with InPhonic. Cellular Choices is one of our key affiliate partners, so the same rebate company that processes InPhonic rebates also processes Cellular Choices rebates. Our rebate processing company is currently experiencing a backlog of rebate claims. It is currently taking a little over a month for the customer's rebate claim to be entered into the tracking system by our vendor. It then takes 6-8 weeks to process the rebates, and approve them. Then the check needs to be verified and approved, which may take up to a month. Unfortunately this delay means that from the time you send the application to when you receive the check is longer than the 10-12 weeks you are expecting. Please email me at ddennis(at)inphonic.com and include your order number, and I will see if I can get you a more precise date you can expect your check. regards, Doreen Dennis Office of the President

Hello Dais, My name is Doreen, and I'm with InPhonic. Cellular Choices is one of our key affiliate partners, so the same rebate company that processes InPhonic rebates also processes Cellular Choices rebates. Our rebate processing company is currently experiencing a backlog of rebate claims. It is currently taking a little over a month for the customer's rebate claim to be entered into the tracking system by our vendor. It then takes 6-8 weeks to process the rebates, and approve them. Then the check needs to be verified and approved, which may take up to a month. Unfortunately this delay means that from the time you send the application to when you receive the check is longer than the 10-12 weeks you are expecting. Please email me at ddennis(at)inphonic.com and include your order number, and I will see if I can get you a more precise date you can expect your check. regards, Doreen Dennis Office of the President

Hello Dais, My name is Doreen, and I'm with InPhonic. Cellular Choices is one of our key affiliate partners, so the same rebate company that processes InPhonic rebates also processes Cellular Choices rebates. Our rebate processing company is currently experiencing a backlog of rebate claims. It is currently taking a little over a month for the customer's rebate claim to be entered into the tracking system by our vendor. It then takes 6-8 weeks to process the rebates, and approve them. Then the check needs to be verified and approved, which may take up to a month. Unfortunately this delay means that from the time you send the application to when you receive the check is longer than the 10-12 weeks you are expecting. Please email me at ddennis(at)inphonic.com and include your order number, and I will see if I can get you a more precise date you can expect your check. regards, Doreen Dennis Office of the President

Hello Dais, My name is Doreen, and I'm with InPhonic. Cellular Choices is one of our key affiliate partners, so the same rebate company that processes InPhonic rebates also processes Cellular Choices rebates. Our rebate processing company is currently experiencing a backlog of rebate claims. It is currently taking a little over a month for the customer's rebate claim to be entered into the tracking system by our vendor. It then takes 6-8 weeks to process the rebates, and approve them. Then the check needs to be verified and approved, which may take up to a month. Unfortunately this delay means that from the time you send the application to when you receive the check is longer than the 10-12 weeks you are expecting. Please email me at ddennis(at)inphonic.com and include your order number, and I will see if I can get you a more precise date you can expect your check. regards, Doreen Dennis Office of the President